Fitter/Tailor - Queenstown Premium Outlets

Penney OpCo LLC • Queenstown, MD

3d • $21 - $29 • Onsite

About The Position

The Fitter/Tailor contributes to the Brooks Brothers customer relationships by delivering quality garments to our customers. As a member of our Alterations department, the Fitter/Tailor provides expert alterations and fabric expertise to our customers in a timely manner while providing outstanding service to our clients.

Requirements

• Minimum 5 years' experience in tailoring.
• Knowledge of clothing and shirt construction and fabrics.
• Previous experience in a retail environment or in custom clothing sales.
• Scheduling flexibility to include days, nights, weekends, and holidays as required to meet the needs of the business.
• Ability to communicate with customers on the sales floor.
• Proficient in special order tools, fabrics and programs.

Nice To Haves

• Demonstrates an attention to detail and quality of work.
• Team player with a desire to provide exceptional service.
• Operates with a sense of urgency and effectively completes assigned responsibilities.
• Able to adapt to change and takes on more responsibilities.
• Self-motivated; seeks personal growth and development.

Responsibilities

• Achieve personal productivity and assist in meeting Brooks Brothers productivity goals.
• Sew, measure, hem, and fit garments to meet customer needs, using the Brooks Brothers approved methods and specifications.
• Utilize Brooks Brothers systems to meet productivity goals.
• Provide highest level of quality and customer service within established call dates.
• Repair or replace defective garment parts such as pockets, zippers, buttons, and linings.
• Demonstrate and comply with company best practices, policies, procedures, and associate policies as outlined in the Associate Handbook.
• Assist in maintaining a clean, neat, and organized store environment.
• Work with store team to ensure seamless workflow.
• Represent the brand as a true ambassador, adhering to Brooks Brothers code of conduct, dress code and legendary service expectations.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Benefits

• medical/dental/vision
• term life insurance
• paid vacation/holidays
• 401(k) with Company match
• associate discount on Catalyst Brands merchandise
• eight paid holidays during the calendar year (for eligible associates)
• additional compensation for working on a designated holiday (for eligible store hourly associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed