Sewer

Saks•New York, NY

4d•$29 - $37

About The Position

The Alteration Staff will be part of the tailoring team, providing customer service, and tailoring expertise as required. This role focuses on providing an exceptional customer experience through expert alterations on a wide range of garments, particularly high-end merchandise. The position requires strong technical skills in various tailoring techniques and the ability to make alteration decisions during customer fittings.

Requirements

Minimum 3 years fitting and tailoring experience in high-end merchandise
Ability to fit and perform alterations on a wide range of garments
Ability to use all standard sewing, pressing & spotting equipment
Ability to use specialty machines: Double-blind, Buttonhole, Cover-stitch, Leather
Knowledge of Alterations industry including fabrication and styling of luxury merchandise.
High school graduate or equivalent preferred.

Nice To Haves

Possession of strong technical background in specialty skills such as: leather,knits,double face,beading,fine tailoring,buttonholes etc is desired and a benefit.

Responsibilities

Model all Saks Fifth Avenue Customer Service Principles.
Focus on achieving and exceeding individual performance and productivity goals.
Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
Follow all Saks Fifth Avenue policies and procedures.
Follow all alteration workroom policies and Tailor procedures.
Ability to utilize expertise to make alterations decisions during customer fittings.
Focus on all efforts on providing an exceptional customer experience.
Maintain a clean and safe work environment.
Support company/store and department initiatives.
Ad hoc responsibilities as needed