Fitness Zone Receptionist

The John H. Boner Community Center • Indianapolis, IN

22h • Onsite

About The Position

Fitness Zone Receptionist John Boner Neighborhood Centers (JBNC) – Indianapolis, IN About JBNC At John Boner Neighborhood Centers, we work alongside our neighbors on Indianapolis’s Near Eastside to build a thriving, connected community. Our Fitness Zone provides a welcoming space where community members can focus on health, wellness, and connection. Position Overview We’re seeking a friendly, reliable, and customer-focused Fitness Zone Receptionist to serve as the first point of contact for members at the Boner Fitness & Learning Center. In this role, you’ll help create a welcoming environment, support membership growth, and ensure a positive experience for everyone who walks through our doors. This is a great opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and wants to contribute to a community-focused fitness space.

Requirements

• High school diploma or equivalent preferred
• 1–3 years of customer service or sales experience
• Strong communication and interpersonal skills
• Ability to work in a team environment and interact with diverse populations
• Basic computer skills and ability to learn new systems (Outlook, Teams, databases, etc.)
• Professional phone etiquette and conflict resolution skills
• Availability to work evenings and weekends as needed

Nice To Haves

• Experience working in a fitness facility or wellness environment
• Experience working with youth or in community-based programs
• Bilingual skills

Responsibilities

• Greet and check in members, creating a welcoming and positive environment
• Provide accurate information about programs, services, and class schedules
• Answer phones and respond to member inquiries in a professional and helpful manner
• Promote and sell memberships, including providing tours to prospective members
• Process memberships and maintain accurate member records
• Support day-to-day operations of the Fitness Zone, including organization and cleanliness
• Assist with scheduling and program coordination as needed
• Build positive relationships with members, guests, and staff
• Help ensure a safe, clean, and engaging environment for all participants

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees