Fitness Trainer

Planet Fitness•Charlotte, NC

17h•Onsite

About The Position

Planet Fitness is seeking a Fitness Trainer to operate their group fitness program (PE@PF). This role involves creating class schedules, engaging with members on the club floor to provide fitness guidance and equipment instruction, promoting the Judgement Free Zone® by assisting members and upholding club policies, and ensuring a great member experience through regular facility walks and prompt issue resolution. The Fitness Trainer will also conduct prospective member calls and tours, assess membership needs, and offer training services. Daily duties include greeting members, answering phones, and maintaining cleanliness and sanitation of all exercise equipment, spa amenities, and restrooms according to the routine cleaning schedule.

Requirements

Must be 18 years of age or older
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Nationally Certified Training Certificate required.
Basic computer proficiency

Nice To Haves

6-12 months of experience in a customer service environment is preferred.

Responsibilities

Create a class schedule for members, including Orientation and DYOP (Develop your own program).
Proactively engage with members on the club floor regarding their fitness goals; instruct them on how to safely use the equipment and provide support as needed.
Promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Frequently perform a comprehensive walk of all fitness areas to ensure a great member experience.
Quickly address issues as they are identified.
Perform prospective member calls and tours; assessing their membership needs and offering Trainer services.
Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Answer phones in a friendly manner and assist callers with their inquiries.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities, including communal spaces as well as assigned areas.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.