Fitness Front Desk

Houston Country Club • Houston, TX

1d

About The Position

The Fitness Front Desk role is responsible for opening and closing the fitness center, managing appointments, greeting members and guests, providing information about services and promotions, and maintaining a clean and organized work area. This position requires excellent communication skills, the ability to work independently and as part of a team, and a friendly, outgoing personality. The ideal candidate will be detail-oriented, efficient in a fast-paced environment, and able to build rapport with members and colleagues.

Requirements

• Excellent communication and listening skills
• Able to work with and without direct supervision
• Must be a team player; Enjoy working with people and possess a friendly and outgoing personality
• Maintain a positive attitude and contribute toward a quality work environment
• Ability to be efficient and productive in a fast-paced environment
• Detail-oriented and a proficient multi-tasker
• Is easy to approach and talk to; Naturally builds rapport well with Members, guests and co-workers
• Able to push, pull or lift up to 50 pounds

Nice To Haves

• Previous experience in hospitality and retail desirable

Responsibilities

• Open and close the fitness center each day as required
• Book, change and cancel appointments using our Point of Sale (JONAS) system
• Greet everyone who enters and leaves fitness center facilities
• Provide detailed descriptions of professional services, treatments, packages, facility features and hours of operation, on-going programming, promotions and other fitness related items
• Handle member and guest questions and concerns professionally and courteously
• Provide accurate, appropriate and immediate responses to all requests by Members and guests
• Maintain a clean, safe, fully stocked and well-organized work area

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED