Fitness Equipment Service Technician

Equinox • New York, NY

6d • Onsite

About The Position

Equinox is seeking Fitness Equipment Service Technician(s) that are self-motivated, responsible, hard-working, punctual, organized and have excellent communication skills. We are looking for the technician to deliver superior, top shelf club support. This position serves our clubs by repairing, maintaining, and servicing commercial fitness equipment. This position reports to our Manager of Fitness Equipment Repair.

Requirements

• Extreme knowledge to perform general fitness equipment repairs that include: treadmill belt replacements, small drive motors, understand voltage readings on all components, replace equipment consoles and perform stationary bike calibrations.
• Electronic and mechanical troubleshooting skills are a must.
• Experience with electronic boards is a must.
• Ability to communicate intelligently and professionally with our GM's, AGM's, Maintenance Managers, and all club staff.
• Background in parts inventory management.
• Knowledge in the use of all tools, equipment, and material used for repairs.
• Ability to work within a predetermined geographical location as well as accept repair tickets as assigned.
• Excellent computer skills, including experience with Service Channel and Microsoft Outlook.
• Must have mechanics tools.
• Minimum of 1-2 years as a fitness equipment repair technician, within the health club/hotel/hospitality industry.
• Worked as a member of a team and in an environment consistent with meeting departmental goals.
• Strong problem solving and analytical skills.
• Ability to lift, slide, or move up to 100 pounds and bend frequently.
• Proven track record of meeting and exceeding customer service requirements.
• Must have own transportation.

Nice To Haves

• Some specialty tools will be provided.

Responsibilities

• Perform general fitness equipment repairs including treadmill belt replacements, small drive motors, understanding voltage readings on all components, replacing equipment consoles, and performing stationary bike calibrations.
• Perform all troubleshooting and diagnostics of fitness equipment.
• Communicate intelligently and professionally with GMs, AGMs, Maintenance Managers, and all club staff.
• Manage a daily routine of service calls and perform repairs and emergencies as assigned.
• Travel to any/all locations as directed.
• Fill out reports and paperwork as needed to complete daily job tasks.
• Maintain inventory level and work within the clubs' assigned fitness equipment repair budget.
• Make a professional appearance at all times and within Equinox standards.
• Demonstrate attention to detail and adhere to assigned performance protocols.
• Provide detailed feedback to the FER Manager on any and all challenges in the field.
• Solicit and use feedback for continuous improvement.
• Actively assist the team in the completion of goals and cost savings.
• Leave the club with equipment working and/or communicate explicitly any challenges.
• Take responsibility for actions and results.

Benefits

• Competitive salary
• Benefits
• Industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed