Fitness Director

Mass General Brigham•Boston, MA

5d•$70,990 - $103,230•Onsite

About The Position

Responsible for overseeing the daily operations of a fitness program, ensuring high standards of service and facility maintenance. Manages staff, develops programs, and ensures that the program meets its operational and financial goals.

Requirements

Bachelor's Degree Sports Fitness required or Bachelor's Degree Cardiopulmonary & Exercise Science required or Bachelor's Degree Related Field of Study required
Certification in Personal Training is required for this role.
3-5 years experience in health, wellness or fitness programs, preferably in a healthcare setting.
Strong leadership and team management abilities.
Knowledge of fitness program development and health & safety standards.
Excellent communication and interpersonal skills.
Ability to manage budgets and financial performance.
Proficiency in fitness equipment and facility management.
Strong problem-solving and organizational skills.

Nice To Haves

2-3 years supervisory or leadership experience.

Responsibilities

Supervises fitness club staff, including hiring, training, scheduling, and performance evaluations.
Ensures the fitness club is clean, safe, and well-maintained in compliance with health and safety regulations.
Develops and implements fitness programs and activities to meet the needs and interests of club members.
Monitors and manages the fitness club’s budget, including expenses and revenue, to achieve financial targets.
Reviews and analyzes member feedback to continuously improve services and address any issues.
Promotes and markets the fitness club’s programs and services to attract and retain members.
Handles member inquiries, concerns, and complaints in a professional and timely manner.
Coordinates with other departments to ensure seamless operation and integration of services.
Generates and reviews reports on club performance and operational metrics to drive improvements.