Fitness Desk Rep Gym Opener

Spooky Nook SportsManheim, PA
Onsite

About The Position

The Fitness Desk Representative Gym Opener is responsible for offering outstanding customer service, as well as monitoring of the strength and cardiovascular areas of the Fitness Center by providing safe and appropriate fitness information to Spooky Nook Sports members and guests. Required Availability: Consistent availability for shifts that begin 5:00am Tuesdays and Thursdays. Because this position will involve routine interaction with children, all candidates must successfully obtain the PA State Police criminal history record, PA Child Abuse Clearance, and FBI Fingerprint-based criminal history clearance prior to beginning employment. These clearances are required for employment and not volunteer versions, and results may take up to 4 weeks to arrive.

Requirements

  • PA Child Abuse Clearance and FBI Fingerprint Criminal History Clearance: Must be dated within the past 5 years and specifically for employment (not volunteer).
  • Must be 18 years of age or older
  • Minimum 6 months of experience in a customer service role
  • Current CPR/AED and First Aid Certifications
  • Dependable transportation to and from work
  • Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
  • Authorized to work in the United States
  • Highly dependable with a history of consistent attendance and punctuality
  • Brings integrity to every interaction, takes initiative to jump in where needed, lifts up teammates to win together, and creates an environment where positivity and kindness shape every guest experience.

Nice To Haves

  • Fitness industry experience including working knowledge of fitness center equipment
  • Previous fitness sales experience

Responsibilities

  • Welcome, assist and interact with members using the fitness center
  • Scan in members to the Fitness Center and verify membership
  • Demonstrate the proper technique on how to use the cardiovascular and strength training equipment
  • Test all cardiovascular and strength training equipment daily
  • Perform daily, weekly, and quarterly cleaning of member desk, cardiovascular, and strength training equipment
  • Take prospective members on facility tours and assist in the sale of memberships
  • Schedule member orientations and program design appointments for new members
  • Know and enforce all Fitness Center policies, procedures and rules in a consistent, fair and firm manner
  • Answer calls and emails directed to the Fitness Center
  • Maintain proper level of clean and folded towels, and other supplies such as water for fitness center members
  • All other duties as assigned

Benefits

  • Free individual membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes.
  • Upgrade to family membership at 50% off the total price
  • 1.5x your hourly rate of pay for holiday hours worked
  • 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
  • 50% discount on Tuesdays at the Forklift and Palate Restaurant
  • 35% off all Nook apparel
  • Free child watch (3 hour increments)
  • Discounts on birthday parties, personal training, event space rental, and more!
  • Discounts at participating local restaurants and businesses
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