Fitness Desk Attendant

The Club at New Seabury•Mashpee, MA

7h•Onsite

About The Position

The Fitness Front Desk Attendant for The Club at New Seabury will be the first point of contact for members, setting the tone for their experience. This role oversees all front desk responsibilities and daily operations, assisting members as needed to ensure high standards of service and hospitality are met. The position also provides assistance in the Fitness Center to ensure cleanliness and safety expectations are met. This is a Year-Round, Part-Time position requiring weekend availability.

Requirements

Minimum six months’ related experience required.
High school diploma or equivalent required.
Strong interpersonal and communication skills.
Ability to multitask in a fast-paced environment and provide excellent member service.

Responsibilities

Oversee front desk operations.
Assist members as needed to ensure high standards of service and hospitality.
Provide assistance in the Fitness Center to ensure cleanliness and safety expectations are met.
Greet members and guests warmly upon entrance and exit.
Answer phone inquiries, return voicemails, and provide information about the club and fitness programs.
Stay knowledgeable of marketing communications and upcoming programs.
Open and close the facility as required by the shift schedule.
Ensure the Front Desk operates efficiently while role-modeling the company’s values and culture.
Maintain cleanliness and organization of the front desk, lobby, restrooms, and locker rooms.
Replenish products as needed and notify management when inventory is low.