Fitness Coordinator

YMCA of Metropolitan Fort Worth•Fort Worth, TX

1d•$14 - $17•Onsite

About The Position

The Amon G. Carter Downtown YMCA impacts lives every day. We are a leading non-profit committed to strengthening community through youth development, healthy living, and social responsibility. This position is responsible for the creation, implementation, registration, record keeping and delivery of wellness programs. This position will also lead assigned aquatic functions and ensuring safety is a top priority. The ideal candidate must have a demonstrated track record of delivering high-quality program, combined with the ability to manage the administrative components of the job. Strong organizational and time management skills are necessary to ensure that members and participants have a high-quality experience at the Y. Responsibilities include supervision and training of staff along with new and innovative ideas to grow and expand existing programs. Our mission and core values are brough to life by our culture. It's who we are, who we aspire to be and how we show up everyday. We are cause-driven. We don't just show up, we show up with purpose. As a cause driven leader you are expected to be: Welcoming - Accept neighbors eagerly, warmly, hospitably, and as equal participants. Nurturing - To care for, support, and help develop through encouragement. Hopeful - Take an optimistic or positive view of future outcomes. Determined - To devote full strength and concentrated attention to the cause. Genuine - To be honest and open in relationships with others. We act with intentionality to connect people to our cause. Join us and help transform lives!

Requirements

Bachelor's degree in related field or 3 years of related experience.
1-2 years of related experience in a supervisory role preferred.
Supervisory experience in a member/customer service-related role required.
Flexibility in work schedule, including evenings and some weekends.
Excellent organizational, member engagement, staff development, administrative, and communication skills.
Knowledge and experience working with diverse populations preferred.
High energy, positive, "can do" attitude, flexibility, teamwork, and attention to detail and a high degree of initiative will help this candidate be successful.
It is a requirement that the incumbent lives in the community the YMCA of Metro Fort Worth serves.

Nice To Haves

Certifications: ASHI Basic Life Support (ASHI CPR Pro), First Aid, Lifeguard Certification and Swim Instructor Certification preferred.

Responsibilities

Responsible for creating and fostering a strong atmosphere of teamwork and cooperation among staff (example: group exercise, wellness coaches, personal trainers, lifeguards, and swim instructors).
Responsible for recruiting, interviewing, and hiring healthy living staff and aquatics staff, subject to the approval of the Executive Director.
Responsible for maintaining a constant focus on member service as the number one priority of the healthy living and aquatic departments.
Responsible for the daily supervision, leadership and scheduling of classes and personal training sessions.
Manage aquatic programs, enrollments and registrations, marketing of programs and member/participant experience. Monitor program usage, check-in and service procedures, cancellations and changes. Ensure the accurate processing and management of program software systems including Daxko and others.
Track program usage, inquires, terminations, etc.; prepare daily, weekly and monthly reports and schedules; collect and distribute program evaluations, conduct quality checks and satisfaction surveys.
Assist with Member relations and involvement, member service inquires, complaints and concerns related to the aquatic and wellness department. Responsible for new program sign-ups and program needs. May process financial assistance request.
May be responsible for class attendance counts, monthly schedule and healthy lifestyle and aquatics staff payroll.
Assists with promoting program awareness through publications, marketing materials and member promotions. Participate in facility and community events.
Assists in maintenance of fitness equipment and weekly/monthly checklist reports for both Wellness and Aquatic Departments.
Assists with employee and member wellness and aquatic activities.
Assists with fundraising and special event efforts; serve as a staff liaison for fundraising team. Provide staff leadership for branch special events.
Responsible for attendance at all required meetings and YMCA activities.
Perform other duties as assigned.

Benefits

competitive health, dental, and vision benefits
Long-term disability
a medical and dependent care reimbursement plan
employee assistance plan
free family membership
discounts on Y programs including summer camps, enrichment classes, youth sports, childcare and more!
Eligible to enroll in a 403 (b) tax-deferred account at beginning of employment.
12% retirement paid by the YMCA upon meeting eligibility requirements.
Paid time off (PTO) based on hours worked and years of service.
Training and leadership development opportunities.