Fitness Coach - Parkville

The Y in Central Maryland • Parkville, MD

5d • Onsite

About The Position

Under the supervision of the Fitness Director, or other assigned associate, Fitness Coach is responsible for delivering excellent services to all members, guests, and program participants. The primary function of the Fitness Coach will be to highly engage with members, guests, and program participants including fitness appointments, general member use, member services/events, and providing a safe environment.

Requirements

• Ability to relate effectively to diverse groups of people from all social and economic segments of the community
• Ability to be effective communicator
• At least 1-3 years fitness experiences
• Proficient computer skills
• Bachelor’s degree (in related fitness field) and/or current nationally recognized accredited personal training certification (e.g. ACE, NASM, NCSA, ACSM)
• Current CPR/AED/O2/First Aid certification (or within 30 days of hire)
• Flexible Schedule, days, nights and weekends
• Completion of new associate training (including Child Abuse Prevention) before scheduled to work

Responsibilities

• Reports to work in uniform a minimum of ten minutes prior to assigned shift in order to receive communications and instructions from supervisor or associate.
• Provide excellent services to members, guest, and program participants in the Y center, on the phone, and through email exchange
• Through engagement, build meaningful relationships with members, guest, and program participants with positive and solution driven interaction
• Regularly circulating through the fitness center(s) greeting, interacting, and supporting member’s use including enforce guidelines and policies, offering support and suggestions, or giving general support and encouragement remembering to be sensitivity and patience with member’s different needs
• Conduct high quality and highly engaged fitness appointment for members to be better educated and establish good workout habits
• Make equipment accessible for all members
• Coach and encourage members to meet their wellness goals
• Monitor, clean, and inspect equipment regularly; report any challenges or concerns
• Adhere/enforce to all policies, guidelines, rules, and best practices as outlined by the Y in Central Maryland with positive interaction
• Leader in handling conflict, concerns, member frustrations, and unusual center situations
• Informing proper leaders of operating challenges and/or conflicts during operating hours (either with members and/or associates)
• Focus on quality experiences and engagement within programs, services, and activities
• Promotes a professional image and maintains a clean and safe environment at all times.
• Ability to work with diverse population, all ages, genders, and sexual orientations
• Attend and actively participate in all meetings as assigned
• Incorporate the four character values of the YMCA: Caring, Honesty, Respect, and Responsibility and adhere to the YCM Code of Conduct
• Communicate the Y mission and objectives to the community.
• Assist in all other areas as assigned.

Benefits

• Equal employment opportunities (EEO) to all employees and applicants for employment
• Celebrating and achieving diversity and inclusion in all we do
• Anti-racist organization

What This Job Offers

• Career Level: Mid Level