Fitness Coach

UFC Gym•San Diego, CA

27d

About The Position

The Fitness Coach ensures a positive customer experience and delivers member service and private training. The role is responsible for achieving revenue goals related to private training and supplements. It requires working at least one day on the weekend and adhering to the schedule set by the Fitness Manager. The coach conducts private and small-group training, supports member participation in training, administers client programs, manages appointments, and performs prospecting and other revenue-generating activities. The coach also maintains a safe, organized training environment, represents UFC Gym and its “Train Different” philosophy, and follows company policies, documentation, and timekeeping procedures. The role reports to the Fitness Manager and interacts with management and staff across corporate and field offices, clubs, and the Fitness team. Compensation is $35.00–$65.00 per hour. The franchise is independently owned and operated, and hiring decisions are made by the franchisee.

Requirements

In-depth knowledge of private training techniques, from assessment through program design.
Ability to adjust and operate all fitness equipment.
Knowledge of company policies, practices, procedures, and emergency and safety procedures.
Strong interpersonal and communication skills.
Friendly, enthusiastic, and positive attitude.
Ability to understand and follow oral and written instructions.
Strong customer-service focus and professional communication with guests, members, and staff.
Strong organizational and time-management skills.
Understanding of basic record-keeping practices.
Computer proficiency, including basic Microsoft Word and Excel skills.
Ability to work, set up, and execute successful weekends.
Current dotFIT certification or in progress.
Current CPR/AED certification or in progress.
Certification from an organization recognized by UFC Gym, or in progress.
High school diploma or GED.
Ability to stand for up to 8 hours a day.
Ability to regularly lift heavy weights, squat, bend, reach, and spot.
Ability to frequently lift and/or move 45+ pounds.
Availability to work a minimum of one day on the weekend.

Nice To Haves

Four-year degree in a related field recognized by UFC Gym.
Current USA Wrestling Copper Certification for wrestling coaches.
One year of related experience (preferred).

Responsibilities

Sell and conduct private and small-group training with members.
Assist members and encourage their involvement in private training.
Accurately administer client programs, including dotFIT, supplements, measurement tracking, and workouts.
Arrive on time and prepared for training appointments.
Participate in revenue-generating activities such as complimentary workouts, supplement booths, body-fat tables, and workshops.
Achieve monthly revenue objectives for sessions, personal training, and supplement sales.
Conduct guest tours and complete sales when needed through the Turn-Over process.
Prospect through Starter Sessions and other activities.
Schedule and manage client appointments, coordinate with clients on session times, maintain scheduling records, and handle follow-ups, changes, and rescheduling.
Deliver service that reflects UFC Gym’s Service, Science, and Sales focus and “Train Different” philosophy, including the T.R.A.I.N. values: Timely, Ready, Aware, Inspiring, and Noble.
Conduct safe and effective private training sessions.
Keep the fitness floor and training spaces organized and presentable.
Respond professionally to requests and inquiries from guests, members, and staff.
Follow policies and procedures for payment transactions and the UFC Gym Employee Handbook.
Document daily workouts for liability in accordance with national certification standards.
Maintain knowledge of club facilities and services.
Attend daily one-to-one check-ins and bi-monthly meetings with the Fitness Manager.
Follow meal and rest break periods and clock in and out for all shift times.