Fitness Coach

UFC Gym•Alhambra, CA

10d

About The Position

The Fitness Coach ensures a positive customer experience by providing strong member service and private training. The role supports revenue goals for private training and supplements through training sessions, sales, prospecting, and related activities. Coaches must work at least one day on the weekend and follow the schedule set by the Fitness Manager. The position includes conducting private and small-group training, managing client appointments, maintaining client program records, and supporting member engagement and club operations. The Fitness Coach reports to the Fitness Manager and may interact with management and staff across corporate and field offices, clubs, and the Fitness team.

Requirements

In-depth knowledge of private training techniques, from assessment through program design.
Ability to adjust and operate all fitness equipment.
Knowledge of company policies, practices, procedures, and emergency and safety procedures.
Strong interpersonal and communication skills.
Friendly, enthusiastic, and positive attitude.
Ability to understand and follow oral and written instructions.
Strong customer service focus and professional response to inquiries.
Strong organizational and time-management skills.
Understanding of basic record-keeping practices.
Computer proficiency, including basic Microsoft Word and Excel skills.
Ability to work, set up, and execute successful weekends.
Current dotFIT certification or certification in progress.
Current CPR/AED certification or certification in progress.
Certification from an organization recognized by UFC Gym, or certification in progress.
High school diploma or GED.
Current USA Wrestling Copper certification for wrestling coaches.
Ability to stand for up to eight hours per day.
Ability to regularly lift heavy weights, squat, bend, reach, and spot.
Ability to frequently lift and/or move more than 45 pounds.

Nice To Haves

Four-year degree in a related field recognized by UFC Gym.
One year of related experience (preferred).

Responsibilities

Sell and conduct private and small-group training sessions with members.
Assist members and encourage participation in private training.
Administer client programs accurately, including dotFIT, supplements, measurement tracking, and workouts.
Arrive on time and prepared for training appointments.
Support revenue-generating activities such as complimentary workouts, supplement booths, body-fat tables, and workshops.
Meet personal monthly revenue objectives for sessions, personal training, and supplement sales.
Conduct guest tours and complete sales when needed through the Turn-Over process.
Prospect for clients through Starter Sessions and other activities.
Schedule and manage client appointments, coordinate availability, and maintain accurate scheduling records, including follow-ups and rescheduling.
Deliver safe and effective private training sessions and document daily workouts for liability purposes and national certification standards.
Represent UFC Gym and its “Train Different” philosophy, and demonstrate the T.R.A.I.N. values: Timely, Ready, Aware, Inspiring, and Noble.
Maintain the organization and presentation of fitness floors and training spaces.
Respond professionally to requests and inquiries from guests, members, and staff.
Follow payment transaction policies, the UFC Gym Employee Handbook, and emergency and safety procedures.
Remain knowledgeable about club facilities and services.
Attend daily one-on-one check-ins and bi-monthly meetings with the Fitness Manager.
Follow meal and rest break periods and clock in and out for all shift times.
Adhere to the agreed-upon schedule set by the Fitness Manager.