Fitness Coach

Orangetheory•Edmond, OK

6d•Onsite

About The Position

The Coach delivers scientifically designed Orangetheory Fitness workouts in AFG HoldCo studios and creates a high-energy, motivating, results-driven experience for members. The role involves coaching and engaging multiple members in group fitness classes while using Orangetheory programming, technology, and coaching tools to support member performance, safety, and results. The Coach represents the Orangetheory Fitness brand, builds member relationships, and supports member retention and engagement. Working closely with the studio team, the Coach contributes to sales and retention goals and helps provide a welcoming, inclusive studio environment and a seamless experience before, during, and after classes. The position is based primarily in a fitness studio, with duties at the front desk and across the studio floor, as well as administrative tasks. This is a part-time, non-exempt position reporting to the Head Coach. The position does not manage a team. Compensation is $25.00–$55.00 per hour.

Requirements

High school diploma or equivalent.
At least 1 year of group fitness training or personal training experience.
Current Orangetheory Fitness-approved fitness certification, such as NASM, ACE, ACSM, NSCA, or equivalent.
Strong communication and interpersonal skills, including the ability to engage and motivate diverse members.
Ability to work effectively in a team and collaborate across functions.
Professionalism, a positive service attitude, integrity, reliability, and consistency.
Problem-solving ability and capacity to work under pressure and manage unexpected challenges calmly and professionally.
Strong organization, attention to detail, time management, listening, and critical-thinking skills.
Ability to build relationships and provide exceptional service.
Proficiency with Microsoft Office Suite and graphic design tools such as Canva.
Ability to meet the role’s physical demands, including frequent standing and walking, communicating in a potentially loud environment, and occasional lifting, carrying, pushing, or pulling items weighing approximately 25–30 pounds, bending, reaching, and light cleaning.

Nice To Haves

Bachelor’s degree.
Prior experience in customer service, sales, hospitality, or another client-facing role (0–1 year).

Responsibilities

Deliver an engaging, high-energy group workout experience in each class.
Provide welcoming, inclusive, and motivating interactions for members, prospective members, and guests in accordance with Orangetheory Fitness brand standards.
Complete and maintain required member documentation and records using company systems and tools.
Participate in scheduled team meetings, trainings, and professional development opportunities.
Conduct studio tours, communicate membership options, and answer questions about programs and services.
Partner with studio team members to provide a seamless experience for prospective and current members.
Support individual and team sales goals through outreach, follow-ups, and lead generation activities.
Build relationships in the local community to increase brand awareness and generate business opportunities.
Support marketing initiatives, including social media engagement, community events, and studio activations.
Maintain a clean, organized, and presentable studio environment.
Communicate with members and prospects in person, by phone, email, and text.
Process cash and credit-card sales transactions accurately and with integrity.
Respond promptly and professionally to member inquiries, feedback, and concerns, escalating issues when appropriate.
Uphold exceptional customer service and AFG HoldCo core values.
Work a flexible schedule as needed, including weekends and holidays.
Occasionally participate in offsite events or community activities; travel for training or other company needs may be required if deemed necessary.