Fitness Coach

Orangetheory • Sunset Valley, TX

22d • Onsite

About The Position

The Fitness Coach delivers scientifically designed Orangetheory Fitness workouts at AFG HoldCo studios and creates an engaging, high-energy, motivating, and results-driven experience for members. The role involves coaching and engaging multiple members in group fitness classes while applying fitness principles across endurance, strength, and power training and using Orangetheory programming, technology, and coaching tools to support member performance, safety, and results.

The Coach represents the Orangetheory Fitness brand, builds relationships with members and prospective members, and supports member retention and engagement. Working closely with the studio team, the Coach helps meet sales and retention goals, supports a welcoming and inclusive studio environment, and contributes to a smooth member experience before, during, and after classes. The position reports to the Head Coach and does not manage a team.

The role is based primarily in a fitness studio, with work at the front desk and across the studio floor. It includes member-facing coaching and service, administrative tasks using computers and phones, and occasional participation in offsite events or community activities. The position is full-time, with a flexible schedule as needed, including weekends and holidays. Compensation is $25.00–$55.00 per hour.

Requirements

• High school diploma or equivalent required.
• At least 1 year of group fitness training or personal training experience required.
• Current Orangetheory Fitness-approved fitness certification required, such as NASM, ACE, ACSM, NSCA, or equivalent.
• Strong communication and interpersonal skills, including the ability to engage and motivate diverse members.
• Proficiency with Microsoft Office Suite and graphic design tools such as Canva.
• Strong organization, attention to detail, time management, listening, problem-solving, and critical-thinking skills.
• Ability to work effectively under pressure and manage unexpected challenges calmly and professionally.
• Professionalism, reliability, initiative, integrity, and a positive service attitude.
• Ability to collaborate across functions and build relationships while providing exceptional service.
• Ability to meet physical demands that include frequent standing, walking, and movement throughout the studio; talking and hearing in a potentially loud environment; and occasionally lifting, carrying, pushing, or pulling items up to approximately 25–30 pounds, bending, reaching, and performing light cleaning.
• Ability to work a flexible schedule as needed, including weekends and holidays.

Nice To Haves

• Bachelor’s degree.
• Prior experience in customer service, sales, hospitality, or another related client-facing role; 0–1 year noted.

Responsibilities

• Deliver an engaging, high-energy group workout experience in each class.
• Provide welcoming, inclusive, and motivating interactions for members, prospective members, and guests in accordance with Orangetheory brand standards.
• Complete and maintain required member documentation and records using company systems and tools.
• Participate in scheduled team meetings, trainings, and professional development.
• Conduct studio tours, explain membership options, and answer questions about programs and services.
• Partner with studio team members to provide a seamless experience for prospective and current members.
• Support individual and team sales goals through outreach, follow-ups, and lead-generation activities.
• Build local community relationships to increase brand awareness and generate business opportunities.
• Support marketing initiatives, including social media engagement, community events, and studio activations.
• Maintain a clean, organized, and well-presented studio environment.
• Communicate with members and prospects in person, by phone, email, and text.
• Process cash and credit card sales transactions accurately and with integrity.
• Respond promptly and professionally to member inquiries, feedback, and concerns, escalating issues when appropriate.
• Demonstrate a commitment to exceptional customer service and AFG HoldCo core values.
• Use Orangetheory programming, technology, and coaching tools to support member performance, safety, and results.
• Perform administrative tasks using computers, phones, and standard office equipment.
• Occasionally participate in offsite events or community activities as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED