Fitness Center Specialist

Bayley Senior Care•Cincinnati, OH

1d•Onsite

About The Position

Under the direction of the Fitness Center Operations Manager, the Fitness Center Specialist is responsible for developing, monitoring and revising fitness programs and member activities. Serves as the primary interface between members and the fitness center staff to ensure timely follow-up to all member input. Ensures all physical activities, including member usage of the therapy pool, are conducted in a safe and proper manner in accordance with Sisters of Charity policy and applicable governing law. Right now this position is classified as other part-time, with potential for regular part-time. Serve as the primary contact for member programs, services, suggestions, complaints and complaint resolution. Provides timely and fair resolution to member complaints are required when possible; if not able to resolve member complaint immediately escalate the concern to the Fitness Center Operations Manager. Responsible for the prompt, fair and professional follow-up on all member inquiries.

Requirements

Two-year degree or equivalent experience in fitness, physical education or related field.
Four-year degree or equivalent experience in fitness, physical education or related field.
Health & Fitness certification.
Personal Training Instructor Certification.
Red Cross Lifeguard Certification.
First Aid Certification.
CPR for the Professional Rescuer certification.
AED and Oxygen Provider Certifications.
An understanding of physical education principles and the ability to work with members of all ages.
Thorough knowledge of safety rules and regulations, rescue techniques, policies and procedures for use of the pool.
2 yrs experience in a fitness/wellness center.
4 yrs experience in a fitness/wellness center.

Responsibilities

Develops, monitors, and revises fitness programs and member activities.
Serves as the primary interface between members and fitness center staff.
Ensures all physical activities are conducted safely and properly.
Serves as the primary contact for member programs, services, suggestions, complaints, and complaint resolution.
Provides timely and fair resolution to member complaints or escalates them to the Fitness Center Operations Manager.
Follows up promptly, fairly, and professionally on all member inquiries.
Coordinates maintenance of all equipment and cleaning as needed.
Monitors all exercise equipment and therapy pool activity, ensuring safe conduct of members.
Is alert, vigilant, and exercises sound judgment/discretion when addressing member conduct or observed unsafe practices.
Provides instruction on safety features and proper usage of equipment.
Keeps current with all emergency procedures.
Reports all accidents/incidents as required by policy or law and completes necessary reports.
Prepares instructional materials, programs, and presentations for member usage.
Maintains accurate records and required statistics.
Administers program evaluations and makes necessary adjustments based on member feedback.
Monitors the fitness center for safety at all times and performs periodic safety checks.
Reports safety concerns immediately to the Fitness Center Manager.
Takes and records Cl and pH readings every two hours or as directed.
Maintains the cleanliness of the pool deck, locker rooms, and lobby directly outside the pool doors.
Responsible for general facility cleanliness including the lobby and fitness area, reports discrepancies to Environmental Services.