Fitness Center Receptionist (Part-Time)

Berkeley Hall Club Inc • Bluffton, SC

1d • Onsite

About The Position

Berkeley Hall Club is seeking a part-time Fitness Center Receptionist to join their team. The role involves greeting and directing members, guests, and staff entering the Fitness Center, providing assistance and exceptional service, and promoting facility amenities, programs, and the Club. The ideal candidate will demonstrate a high level of professionalism and service aligned with the Club's Mission and Vision.

Requirements

• High School Diploma, GED, or equivalent required.
• Exceptional customer service skills.
• Attention to detail with emphasis on accuracy and quality.
• Intermediate computer skills, including Outlook, MS Word, and Excel.
• Strong verbal and written communication skills.

Nice To Haves

• Experience working in a fitness center, spa, country club, or hospitality environment is preferred.
• Clubessential Club Management Software preferred.
• Certification in CPR, First Aid, and AED

Responsibilities

• Greet and sign in members and guests in a warm and friendly manner and address all members properly by name.
• Promote the facility amenities, programs, and the Club while maintaining a high level of professionalism and service that aligns with the Mission and Vision Statement of the Club.
• Answer telephones promptly and courteously and direct all calls to the appropriate areas. Make certain that members’ requests or inquiries are satisfied.
• Provide members and guests with timely and efficient service(s). Schedule members for classes, training sessions, and spa services. Contact members to update class or training session information. Confirm appointments.
• Create personalized service for Members, including providing towel and water service while Members are exercising.
• Perform administrative duties for the front desk, member/guest check-in, and reservations, and assist with billing of all personal training, massages, and classes during his/her shift thru the Clubessential POS System.
• Maintain Spa & Fitness Center files.
• Perform open and close of business functions following guidelines and procedures established by the Club.
• Periodically inspects treatment rooms.
• Cleans wet areas as necessary.
• Picks up weights and any dangerous items throughout the day in the workout room.
• Fills out repair form and reports to the Fitness Manager any problems with exercise equipment and or maintenance issues.
• Communicate to the Fitness Manager pertaining to any problems with trainers, massage therapists, class instructors, members, and staff.
• Generate ad hoc reports on Fitness Center usage and trainer data.
• Attends all staff meetings.
• Must be able to lift/move up to 50 pounds.

Benefits

• Retention Bonus for every year worked starting at $250 (increases by $50 each year)
• 401K match plan
• Free lunch meal while working
• Golf privileges (on select days) and Pro-Shop discounts

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED