Fitness Center Associate, YMCA Healthy Living Center - South OKC

YMCA of Greater Oklahoma City•Oklahoma City, OK

About The Position

The Fitness Center Associate monitors the fitness center and supports the YMCA’s mission. The role helps create a friendly, welcoming atmosphere by maintaining a neat, clean, and safe environment; properly caring for and cleaning equipment; and answering member questions and concerns. The associate also supports members’ participation in YMCA programs and helps maintain professional, lasting relationships with members, donors, and volunteers.

Requirements

  • Must be at least 18 years old.
  • Must be certified in CPR PRO, AED, O2, and First Aid; training is provided by the Y if needed.
  • Strong verbal, interpersonal, and communication skills.
  • Ability to lift at least 50 pounds.

Nice To Haves

  • Knowledge and understanding of current physical education principles.
  • Experience establishing personal relationships.

Responsibilities

  • Remain visible in the fitness center and provide guidance and support to members.
  • Encourage members to participate in personal training and other YMCA programs.
  • Clean cardiovascular and weight equipment.
  • Ensure towels and full spray bottles are available to members.
  • Re-rack dumbbells and plates during off-peak hours and at the end of the shift.
  • Report equipment malfunctions to the Coordinator or Director by completing the Equipment Log.
  • Maintain an accurate service log and complete recommended routine maintenance as directed by the immediate supervisor.
  • Assist the Director with implementing fitness events and programs.
  • Maintain knowledge of fitness trends, innovations, programs, and ideas.
  • Handle and resolve member inquiries, concerns, and complaints.
  • Build and maintain professional relationships with members through a proactive approach.
  • Develop meaningful, sustainable relationships with members, donors, and volunteers.
  • Stay informed about current and upcoming YMCA events and programs.
  • Attend scheduled staff meetings and all-staff meetings.
  • Demonstrate the YMCA’s values of caring, honesty, respect, and responsibility.
  • Perform other duties as assigned.
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