Fitness Center Associate- Bear-Glasgow YMCA Family Location
YMCA of Delaware•Newark, DE
•Onsite
About The Position
The Fitness Center Associate is responsible for providing an excellent customer service experience to members and prospects by maintaining a visible, welcoming presence in the wellness areas. This role also involves promoting and selling YMCA memberships and programs, engaging members to build sustainable relationships, addressing concerns, demonstrating proper exercise equipment usage, conducting fitness appointments, and ensuring the cleanliness and safety of the facility and equipment.
Requirements
- Strong interpersonal and communication skills to serve a diverse community.
- CPR & First Aid Certified/must receive within 60 days of hire.
Nice To Haves
- Multi-lingual skills
- High school diploma or equivalent
Responsibilities
- Provide excellent customer service experience to members and prospects by maintaining a visible, welcoming presence in the wellness areas.
- Promotes and sells YMCA memberships and programs.
- Contribute to team effort by accomplishing related results as needed.
- Engage members to help build sustainable relationships of trust through open and interactive communication.
- Address member concerns and provide appropriate solutions and follow-up to ensure resolution and member satisfaction.
- Demonstrate the correct way to use exercise equipment; Assist members as needed with proper form and use of equipment.
- Conduct fitness appointments
- Ensure equipment and facility is clean and free of health and safety hazards.
Benefits
- 12% Employer-Funded Retirement Plan upon meeting eligibility
- Learning and development workshops
- Career advancement opportunities
- Staff Discounts on Programs & Services
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
