Fitness Attendant

Arcis Golf•Pleasanton, CA

2d•Onsite

About The Position

The Club at Ruby Hill is seeking a friendly, service-oriented Attendant to support daily operations across our Fitness, Tennis/Pickleball and Swim facilities. This individual plays a key role in creating a welcoming, organized, and safe environment for members and guests while ensuring top-tier service and facility presentation throughout the club. This is a hands-on, multi-functional position ideal for someone who enjoys variety, teamwork, and member engagement.

Requirements

CPR/AED certification.
Ability to work flexible hours, including weekends and holidays.
Strong communication and interpersonal skills.
Friendly, outgoing demeanor with a team-first attitude.
Punctual, reliable, and professionally presented.

Nice To Haves

Previous experience in a customer-facing or hospitality role preferred.

Responsibilities

Greet members and guests warmly, build professional relationships, and deliver exceptional service.
Assist guests with food and beverage selections; make recommendations and promote products. Monitor that alcoholic beverages are only served to guests over the age of 21.
Accurately process payments for snacks and beverages using prescribed POS procedures.
Use scheduling software, facility check-in tools, and POS systems to support member interactions.
Assist members with booking tennis and pickleball courts, reserving pool lanes, and registering for fitness classes.
Answer phone calls using the appropriate company greeting and assist with inquiries regarding club facilities and events.
Assist members through the sign-in process and educate them on club rules, regulations, and upcoming events.
Maintain cleanliness and organization of snack bars, tennis and pickleball courts, pool areas, fitness center, and surrounding grounds.
Perform towel distribution and collection in fitness and swim areas to maintain a tidy and well-stocked environment.
Regularly straighten chairs and lounges to keep club spaces looking neat and inviting.
Ensure beverages and snacks are served at proper quality standards.
Perform daily setup and breakdown of food/beverage and other facility stations.
Restock supplies and follow all sanitation protocols to uphold a clean, safe, and enjoyable club environment.
Maintain a basic understanding of fitness equipment and assist members when needed.
Support and implement all water safety procedures and club policies.
Conduct visual inspections to identify and report any equipment malfunctions or cleanliness issues.
Respond efficiently to unsafe conditions or emergency situations following proper procedures.
Keep club management informed of issues, member feedback, and operational needs.