Fitness Attendant

Wheeling Park District•Wheeling, IL

19h•Onsite

About The Position

The Fitness Attendant will be responsible for creating a positive member experience by providing a superior level of customer service to Wheeling Park District fitness members and guests. Flexible schedule; various shifts on weekdays and weekends as designated by Wellness Membership Manager or Wellness Manager as necessary. The Fitness Attendant must have the availability to open the fitness center (4:45a) and close the fitness center (10:00pm).

Requirements

Ability to deal with guests and staff diplomatically, handle conflict appropriately and answer questions regarding the Health and Fitness operations.
Genuine interest in Fitness/Wellness.
Ability to exercise good judgment.
General computer skills. Such as Word, Excel, and RecTrac software.
Demonstrate consistent attendance and on-time arrival.
Must be able to read, write and speak in English.
CPR/AED certification or be able to earn within 60 days.

Responsibilities

Maintain and promote excellent fitness member relations and open communication with all current and potential new fitness members; handle any adverse situations with members.
Greet and direct members, guests and visitors in person and on the phone while answering fitness area questions and providing pertinent information specific to the fitness area.
Point of Sale and membership sale processing.
Assist in administrative support tasks as assigned including, but not limited to, general reporting, cleanliness of fitness floor, folding towels, etc.
Conduct orientation for new members and conduct tours for external visitors and potential members.
Accurately audit and monitor attendance and usage of member population.
Assist in maintaining an accurate inventory of all fitness center supplies.
Maintaining a clean and safe fitness floor, cleaning and checking equipment and reporting any repairs or maintenance to both Wellness Membership Manager and Wellness Manager, performing assigned cleaning tasks and organizing fitness equipment.
Maintaining operation of fitness center (opening, closing operations).
Attend all staff meetings and mandatory training sessions.
Maintain confidentiality.
Maintain a clean and organized work environment.
Performs the job safely and in compliance with Park District policies, procedures, work and safety rules.
Act as Manager on Duty in absence of Wellness Membership Manager/Wellness Manager.
Participates in required training and safety programs as established by the Wheeling Park District.
Supports and exhibits the organizational values of respect, communication, integrity, innovation, recognition and appreciation, continuous learning, fun, empowerment and people.
Performs special projects or other duties as assigned.