Part Time Fitness Ambassador

Planet Fitness • Noblesville, IN

2d • Onsite

About The Position

The Fitness Ambassador is an entry-level, member-facing role responsible for creating a welcoming and positive club experience. The ambassador greets members, maintains a visible presence on the fitness floor, assists with check-ins and member questions, promotes club programs and events, and helps maintain a clean, safe, and motivating environment. The role also includes guiding new members through basic workout routines and equipment use, supporting fitness programs, and encouraging member retention through positive relationships and engagement.

The position is available part-time or full-time at the Noblesville, Indiana location. Starting pay is $12.50 per hour, with a raise upon certification and future tenure-based increases. The part-time schedule is Monday 6 AM–1 PM, Tuesday 11 AM–6:30 PM, and Wednesday 12 PM–8 PM. The full-time schedule additionally includes Thursday 11:30 AM–7:30 PM and Friday 6 AM–1 PM.

Level 1 Fitness Ambassadors are uncertified and actively working toward certification. Level 2 Fitness Ambassadors are certified through NCSF or another nationally accredited certification. Fitness training certification and manufacturer-specific equipment training must be completed within 90 days of hire.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Strong interpersonal and communication skills.
• Reliability, punctuality, and the ability to work independently.
• Passion for fitness and helping others, and willingness to learn basic training techniques.
• Must complete NCSF fitness training certification and manufacturer-specific equipment training within 90 days of hire.
• Ability to perform and demonstrate a range of strength, cardio, and flexibility exercises.
• Ability to stand and walk for extended periods, often 4–8 hours per shift, while engaging with members.
• Ability to lift, move, and safely adjust fitness equipment weighing up to 50 pounds.

Nice To Haves

• Prior experience in customer service, hospitality, or fitness.
• Fitness certification is encouraged but is not required at hire.

Responsibilities

• Greet members enthusiastically and professionally and foster a welcoming, inclusive environment.
• Maintain a visible, approachable presence on the fitness floor and engage members with encouragement and support.
• Facilitate PE@PF fitness programs and assist members with fitness programs through the Planet Fitness App.
• Orient new members to basic workout routines and equipment use.
• Demonstrate basic knowledge of cardio, strength, and functional training equipment and help members use equipment and techniques safely.
• Build rapport with members and support retention by promoting positive workout experiences.
• Promote club programs, personal training services, events, and other club offerings.
• Assist with member check-ins, club tours, information calls, account inquiries, and membership updates.
• Clean and sanitize equipment, locker rooms, and high-touch areas.
• Conduct light equipment maintenance checks, such as changing pads, tightening screws, nuts, and bolts, and lubricating rods; promptly report issues.
• Maintain a safe, organized, and visually appealing club environment.

Benefits

• Growth opportunities and pathways into trainer, club management, leadership, or management roles.
• Paid time off for all employees.
• Employee Assistance Program.
• Free employee Black Card Membership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED