Part Time Fitness Ambassador

Planet Fitness • Statesville, NC

1d • Onsite

About The Position

We are looking for a Fitness Ambassador who is more than just staff, but the heartbeat of the club. This role is perfect for someone who lights up a room, remembers names, and makes people feel instantly comfortable. You will be the first hello, the go-to helper, the motivator, and the friendly face that keeps members coming back. This is an ideal entry-level role to kick-start a career in fitness, leadership, or wellness, requiring no prior experience, just great energy and a people-first mindset. As a Fitness Ambassador, you’ll be connecting with members and keeping the club buzzing with positive energy. You will greet members with enthusiasm, be a visible and approachable presence on the fitness floor, assist with check-ins and member needs, promote programs and events, and help maintain a clean, safe, and motivating environment. You will also build relationships by knowing names, celebrating wins, and encouraging progress.

Requirements

• High school diploma or equivalent required.
• Must be 18 years of age or older.
• Prior experience in customer service, hospitality, or fitness preferred.
• Strong interpersonal and communication skills.
• Demonstrated reliability, punctuality, and ability to work independently.
• Passion for fitness and helping others; willingness to learn basic training techniques (certification not required but encouraged).
• Must complete fitness training certification (NCSF) and manufacturer specific equipment training within 90 days of hire.
• Must be able to perform and demonstrate a wide range of exercises, including strength, cardio, and flexibility movements.
• Ability to stand and walk for extended periods (often 4–8 hours per shift) while engaging with members on the fitness floor.
• Capability to lift, move, and safely adjust fitness equipment weighing up to 50 lbs.

Nice To Haves

• Outgoing, friendly, and naturally great with people
• Energized by helping others and being on the move
• Confident communicator with a positive attitude
• Reliable, punctual, and ready to take ownership
• Passionate about fitness, wellness, or personal growth

Responsibilities

• Greet all members with enthusiasm, professionalism, and courtesy.
• Foster a welcoming and inclusive environment aligned with the club’s 'Judgement Free Zone' philosophy.
• Engage with members on the fitness floor to provide encouragement and support.
• Promote club programs, personal training services, and special events.
• Assist with member check-ins, club tours, info calls, account inquiries, and membership updates.
• Facilitates PE@PF fitness programs and assists members with fitness programs through the Planet Fitness App.
• Provide orientation and guidance to new members on basic workout routines and equipment use.
• Demonstrate basic knowledge of cardio, strength, and functional training equipment (training provided).
• Assist members with proper equipment use and safe techniques.
• Support member retention by building rapport and encouraging positive workout experiences.
• Perform routine cleaning and sanitization of equipment, locker rooms, and high-touch areas.
• Conduct light maintenance checks (changing pads, screws/nuts/bolts, lubing rods, etc.) and promptly report any issues.
• Maintain a safe, organized, and visually appealing club environment.

Benefits

• Growth Opportunities over 90% of our management team started as an entry level team member!
• PTO for all employees
• Employee Assistance Program
• Free employee Black Card Membership

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees