Planet Fitness PT Fitness Ambassador

Planet Fitness • Newton, NC

4d • Onsite

About The Position

Planet Fitness is seeking a Fitness Ambassador to be the energy and welcome of the club, making members feel comfortable and encouraging them to return. This entry-level role is ideal for someone with great energy and a people-first mindset, offering a chance to kick-start a career in fitness, leadership, or wellness. The Fitness Ambassador will connect with members, maintain a positive environment, and promote club offerings. No prior fitness experience is required, as training will be provided; personality and effort are paramount.

Requirements

• High school diploma or equivalent required
• Must be 18 years of age or older
• Must complete fitness training certification (NCSF) and manufacturer specific equipment training within 90 days of hire
• Must be able to perform and demonstrate a wide range of exercises, including strength, cardio, and flexibility movements
• Ability to stand and walk for extended periods (often 4–8 hours per shift) while engaging with members on the fitness floor
• Capability to lift, move, and safely adjust fitness equipment weighing up to 50 lbs

Nice To Haves

• Prior experience in customer service, hospitality, or fitness preferred
• Strong interpersonal and communication skills
• Demonstrated reliability, punctuality, and ability to work independently
• Passion for fitness and helping others; willingness to learn basic training techniques (certification not required but encouraged)

Responsibilities

• Greet members with enthusiasm and make everyone feel welcome
• Be a visible, approachable presence on the fitness floor
• Assist with check-ins, questions, and member needs
• Promote programs, events, and club offerings
• Help maintain a clean, safe, and motivating environment
• Build relationships — know names, celebrate wins, and encourage progress
• Facilitate PE@PF fitness programs and assist members with fitness programs through the Planet Fitness App
• Provide orientation and guidance to new members on basic workout routines and equipment use
• Demonstrate basic knowledge of cardio, strength, and functional training equipment (training provided)
• Assist members with proper equipment use and safe techniques
• Support member retention by building rapport and encouraging positive workout experiences
• Foster a welcoming and inclusive environment aligned with the club’s 'Judgement Free Zone' philosophy
• Engage with members on the fitness floor to provide encouragement and support
• Promote club programs, personal training services, and special events
• Assist with member check-ins, club tours, info calls, account inquiries, and membership updates
• Perform routine cleaning and sanitization of equipment, locker rooms, and high-touch areas
• Conduct light maintenance checks (changing pads, screws/nuts/bolts, lubing rods, etc.) and promptly report any issues
• Maintain a safe, organized, and visually appealing club environment

Benefits

• Growth Opportunities over 90% of our management team started as an entry level team member!
• PTO for all employees
• Employee Assistance Program
• Free employee Black Card Membership

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED