Part Time Fitness Ambassador - Planet Fitness

Planet Fitness•Kannapolis, NC

1d•Onsite

About The Position

Planet Fitness is seeking a Part-Time Fitness Ambassador to join their team. This role is ideal for individuals who are outgoing, energetic, and enjoy interacting with people. As the 'heartbeat of the club,' the Fitness Ambassador is responsible for creating a welcoming and motivating environment for members. This entry-level position offers valuable experience in the fitness and wellness industry, with clear pathways for career advancement into leadership roles. No prior fitness experience is required, as comprehensive training will be provided. The focus is on personality, energy, and a people-first mindset.

Requirements

High school diploma or equivalent required.
Must be 18 years of age or older.
Must complete fitness training certification (NCSF) and manufacturer specific equipment training within 90 days of hire.
Must be able to perform and demonstrate a wide range of exercises, including strength, cardio, and flexibility movements.
Ability to stand and walk for extended periods (often 4–8 hours per shift) while engaging with members on the fitness floor.
Capability to lift, move, and safely adjust fitness equipment weighing up to 50 lbs.

Nice To Haves

Prior experience in customer service, hospitality, or fitness preferred.
Strong interpersonal and communication skills.
Demonstrated reliability, punctuality, and ability to work independently.
Passion for fitness and helping others; willingness to learn basic training techniques.
Certification with NCSF or other Nationally Accredited Certification (leads to higher pay).

Responsibilities

Greet members with enthusiasm and make everyone feel welcome.
Be a visible and approachable presence on the fitness floor.
Assist with check-ins, answer questions, and address member needs.
Promote club programs, personal training services, and special events.
Help maintain a clean, safe, and motivating club environment.
Build relationships with members, celebrate their achievements, and encourage their progress.
Facilitate PE@PF fitness programs and assist members with fitness programs through the Planet Fitness App.
Provide orientation and guidance to new members on basic workout routines and equipment use.
Demonstrate basic knowledge of cardio, strength, and functional training equipment.
Assist members with proper equipment use and safe techniques.
Support member retention by building rapport and encouraging positive workout experiences.
Foster a welcoming and inclusive environment aligned with the club’s 'Judgement Free Zone' philosophy.
Engage with members on the fitness floor to provide encouragement and support.
Assist with member check-ins, club tours, info calls, account inquiries, and membership updates.
Perform routine cleaning and sanitization of equipment, locker rooms, and high-touch areas.
Conduct light maintenance checks and promptly report any issues.
Maintain a safe, organized, and visually appealing club environment.