Part Time Fitness Ambassador
Planet Fitness•Westfield, IN
•Onsite
About The Position
We are looking for a Fitness Ambassador who is the heartbeat of the club, embodying the energy, welcome, and positive vibes that make members love coming in. This entry-level role requires great energy and a people-first mindset, with no prior experience needed. The Fitness Ambassador will connect with members, assist with their needs, promote club offerings, and help maintain a positive and motivating environment. This position offers real experience in the fitness and wellness industry with clear pathways into leadership roles.
Requirements
- High school diploma or equivalent required
- Must be 18 years of age or older
- Must complete fitness training certification (NCSF) and manufacturer specific equipment training within 90 days of hire
- Must be able to perform and demonstrate a wide range of exercises, including strength, cardio, and flexibility movements
- Ability to stand and walk for extended periods (often 4–8 hours per shift) while engaging with members on the fitness floor
- Capability to lift, move, and safely adjust fitness equipment weighing up to 50 lbs
Nice To Haves
- Prior experience in customer service, hospitality, or fitness preferred
- Certification with NCSF or other Nationally Accredited Certification (Level 2 Certified Fitness Ambassador)
Responsibilities
- Greet members with enthusiasm and make everyone feel welcome
- Be a visible, approachable presence on the fitness floor
- Assist with check-ins, questions, and member needs
- Promote programs, events, and club offerings
- Help maintain a clean, safe, and motivating environment
- Build relationships with members, know their names, celebrate wins, and encourage progress
- Facilitate PE@PF fitness programs and assist members with fitness programs through the Planet Fitness App
- Provide orientation and guidance to new members on basic workout routines and equipment use
- Demonstrate basic knowledge of cardio, strength, and functional training equipment
- Assist members with proper equipment use and safe techniques
- Support member retention by building rapport and encouraging positive workout experiences
- Foster a welcoming and inclusive environment aligned with the club’s 'Judgement Free Zone' philosophy
- Engage with members on the fitness floor to provide encouragement and support
- Promote club programs, personal training services, and special events
- Assist with member check-ins, club tours, info calls, account inquiries, and membership updates
- Perform routine cleaning and sanitization of equipment, locker rooms, and high-touch areas
- Conduct light maintenance checks and promptly report any issues
- Maintain a safe, organized, and visually appealing club environment
Benefits
- Growth Opportunities (over 90% of management started as entry level)
- PTO for all employees
- Employee Assistance Program
- Free employee Black Card Membership
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
