FIT & Wholesale Sales Manager

Omni Hotels & Resorts•Dallas, TX

About The Position

Omni Hotels and Resorts creates genuine, authentic guest experiences at 60 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. Omni Hotels is known for its exemplary culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere. Job Description The FIT & Wholesale Sales Manager will oversee all sales and business development activities for Wholesale, Tour Operator segment and supporting intermediaries in the Business to Business (B2B) re-distribution market. This role will develop strategies for accounts in these segments, sales activities across these channels in support of business goals for properties and the organization at large. This person acts as the primary point of contact and serves as the acknowledged subject matter expert in the Wholesale and FIT market segment. This person will represent third party perspectives and collaborate across the organization as key priorities are defined.

Requirements

3 to 5 years plus years progressive, related experience in the Tour & Travel FIT and Wholesale market.
Bachelor’s degree in marketing, Management, Hospitality or other relevant field or an equivalent combination of education and work-related experience
Knowledge of complex Re-Distribution Wholesale market
Proven ability to develop and manage strategic partnerships and negotiate effectively.
Demonstrated project management experience in organizing and planning
Demonstrated effective verbal and written communication skills with the ability to influence, inform, and collaborate effectively with clients, vendors, senior leadership and team members
Demonstrated knowledge of hotels, hotel sales and marketing, and business planning
Ability to travel required, as needed to facilitate business objectives

Responsibilities

Responsible for developing and maintaining relationships with travel service providers in the Wholesale FIT market
Responsible for achieving sales goals and performance optimization of customer revenue, room night and share of spend targets
Handles sales reports, tracks revenue, and manages all sales administrative tasks as needed
Acts as an advisor in the revenue planning process for key hotels and assists the team with specific tasks related to planning for the wholesale market segment.
Identifies new FIT and Tour Group opportunities for Omni Hotels & Resorts
Serves as main point of contact for accounts by ensuring that service delivery standards and issues are resolved in a timely manner
Actively participates and represents the brand in industry organizations and events to enhance brand visibility and strengthen relationships
Works closely with property teams to establish wholesale processes and procedures with Operations (e.g. Front Desk, Accounting) and provide coaching on the specific booking needs for motorcoach tour groups and ad hoc international groups
Maintains relationships with key travel programs already established at the enterprise level for the leisure segment.
Works with revenue management team to monitor rate parity to identify violations by partners and/or their affiliates and take corrective action to protect rate integrity and brand standards
Performs other duties as assigned to meet business needs