Fishing Pier Attendant

Pyramid Global Hospitality•Captiva, FL

9d•Onsite

About The Position

The Bayview Fishing Pier Attendant is responsible for delivering a safe, engaging, educational, and family-focused fishing and recreation experience for resort guests and owners. This role serves as an enthusiastic ambassador of the South Seas experience by creating memorable moments for children, families, and guests through interactive fishing instruction, outdoor recreation, and personalized hospitality. The ideal candidate is outgoing, energetic, patient, and guest-focused, with a passion for creating fun and welcoming experiences for guests of all ages. This position requires a personality that thrives on engaging with children and families, encouraging participation, building excitement around fishing and outdoor recreation, and creating lasting vacation memories. This role oversees daily operations at the Captiva Fishing Pier and Bayview Lawn, including guest programming, fishing lessons, equipment rentals, bait sales, lawn games, and recreational activities. By combining hospitality, entertainment, and environmental education, the Bayview Fishing Pier Attendant enhances the resort guest experience while promoting stewardship of the local marine ecosystem.

Requirements

High School Diploma or equivalent required.
Must be able to lift up to 40 pounds and stand/walk for extended periods.
Must possess knowledge of FCC VHF Radio rules and regulations.

Nice To Haves

Boater Safety Training preferred.
Previous guest service, recreation, marina, hospitality, or outdoor activity leadership experience preferred.
Knowledge of basic fishing techniques, local fish species, and safe fish handling practices preferred (training provided).
Comfortable speaking to groups and leading interactive recreational activities.
CPR/First Aid certification preferred or willingness to obtain.
Ability to work outdoors in varying weather conditions for extended periods.
Previous boating experience helpful.

Responsibilities

Provide a warm, welcoming, and engaging presence at the Bayview Pier and Lawn while delivering exceptional guest service.
Encourage guest participation in lawn games and family-friendly recreational activities while ensuring all equipment is maintained and readily available.
Build rapport with returning guests and personalize experiences whenever possible.
Celebrate guest milestones and memorable moments, including “first fish” experiences and family photo opportunities.
Administer the Junior Angler mini-certification program and create memorable keepsake experiences for children and families.
Lead short educational talks on local marine life and ecosystems, including “Fish of Captiva” and Gulf ecosystem awareness programs.
Encourage beginner anglers and first-time participants by creating a fun, approachable, and non-intimidating fishing environment.
Facilitate daily fishing lessons for children (ages 6–14), families, and beginner anglers, focusing on safety, fishing techniques, and catch-and-release practices.
Serve as a recreational host and ambassador for the resort by actively interacting with guests throughout the day.
Engage children and families with enthusiasm, patience, and positive energy to create memorable vacation experiences.
Create an upbeat, interactive atmosphere that encourages family participation and guest connection.
Monitor and control access to the fishing pier to ensure use is limited to authorized resort guests and owners.
Oversee equipment rental processes, including fee collection, setup, inspections, and returns.
Ensure bait storage, coolers, and equipment meet cleanliness and safety standards.
Prepare daily inventory restocks and coordinate with suppliers as needed.
Maintain inventory of fishing rods, reels, tackle, bait, and recreational equipment.
Manage sign-ups, fishing rod rentals, bait sales, and guest inquiries from the Pier Cart.
Deliver daily safety briefings and enforce pier safety procedures and resort policies.
Promote environmentally responsible fishing practices and eco-awareness.
Provide first-line response to minor incidents and report issues promptly to leadership.
Maintain cleanliness and organization of the Pier Cart, Pier, Bayview Lawn, and surrounding recreational areas.
Ensure all fishing, recreational, and lawn game equipment remains safe and guest-ready at all times.
Organize and oversee family lawn games (e.g., Connect Four, Cornhole, Bocce Ball, Jumbo Jenga).
Assist with branded experiences (e.g., First Fish Coin).
Support special events, seasonal programming as directed by the Director of Marina Operations.
Responsible for efficiently handling guest check-ins and guest check-outs on the resort’s computer system.
Responsible for opening and closing marina operations and accounting for all cash, resort charges, and credit card transactions, including security of cash banks and marina keys.
Responsible for the safe operation, handling, and disbursement of fuel products within marina operations.
Assist management with inventory control including fuel reports, oil stock, fishing equipment, and operational supplies.
Responsible for reporting discrepancies related to marina or fuel operations.
Assist with changing fuel filters as required.
Maintain cleanliness, organization, and safety standards throughout marina facilities and company vessels.
Assist with docking, placement, and securing of vessels within the marina.
Encourage and enhance resort sales opportunities through suggestive selling of marina, fishing, recreational, and resort amenities.
Cover marina operational shifts as needed due to illness, vacations, or staffing shortages.
Participate in training programs and perform duties according to South Seas Resort standards at all times.
Follow all marina and resort rules, policies, and procedures.