First Line Manager - Tacoma

Volvo Group • Washington, DC

1d • $83,500 - $103,100 • Onsite

About The Position

Volvo Group is seeking a strong leader to establish and grow a new site in Tacoma, Washington. This role involves building the right Volvo culture, ways of working, and team foundation from the start. The ideal candidate will be a value-based leader, inspiring others through passion, purpose, and vision, while embodying inclusion and maintaining organizational health. The position requires a customer-focused approach, confidence, perseverance, and an ability to thrive in a fast-paced, results-oriented environment, viewing challenges as opportunities for improvement and growth. The Service Operations & Technology (SO&T) organization within Volvo Group is responsible for developing and securing service operations and technical solutions globally. SO&T is a strategic growth area, translating strategy into concrete solutions and stable operations with a Customer First mindset. They focus on enabling uptime, transparency, and scalable, data-driven services. Resilience and sustainability are integral to their operations, utilizing AI-enabled processes and systems to strengthen the value chain and ensure customer readiness. SO&T also contributes to Volvo Group's sustainability transformation through circular and electromobility services, emission reduction, and waste minimization.

Requirements

• Five (5) years of relevant experience within an industrial, distribution and/or supply chain environment.
• Two or more years of management/supervisory experience.
• Strong knowledge in Lean principles.
• Change management experience with the ability to set targets.
• Proficiency in MS Office is required.
• Experience working or leading in an AS/RS facility is ideal.
• Regular physical activity such as walking, standing, lifting up to 50 lbs. and operating warehouse equipment is required.
• Ability to support multiple shifts as needed for oversight, leadership, or operational requirements.

Nice To Haves

• Experience working or leading in an AS/RS facility.

Responsibilities

• Actively involved in setting up the new warehouse in Tacoma.
• Support the Manager of the RDC and the Project team during the startup phase through site opening.
• Assist with attracting, hiring, and mentoring a high-performing team with an emphasis on collaboration, trust, engagement, and shared accountability.
• Foster a positive work environment promoting open communication, respect, and continuous learning.
• Provide clear performance expectations, coach employees, and address disciplinary matters promptly and fairly.
• Plan and assign daily work, ensuring the team has the necessary competencies.
• Oversee the daily operation of automated systems, troubleshoot technical issues, and manage preventative maintenance schedules.
• Lead daily team meetings to share updates and align on performance and improvement areas.
• Maintain a strong safety-first culture and ensure compliance with OSHA and company safety standards.
• Assist with regular safety audits, training, and incident investigations.
• Document and report all safety accidents and near misses.
• Ensure all employees follow Volvo global standards, standard operating procedures (SOPs), and operational policies.
• Oversee inventory accuracy, cycle counts, and investigations of discrepancies.
• Maintain product quality standards and ensure proper storage, rotation, and handling.
• Collaborate with supply chain teams to resolve inbound or outbound issues.
• Track and report on key performance indicators (KPIs) such as productivity, on-time shipping, accuracy rates, labor utilization, and safety metrics.
• Champion a culture of continuous improvement by leading problem-solving activities and promoting a lean mindset (5S, standardized work, structured problem solving).
• Empower teams to contribute ideas and improvements, approving and implementing quick kaizen initiatives.
• Support timekeeping and attendance tracking for team members.
• Act as an ambassador for Volvo Group values and culture.

Benefits

• Competitive medical, dental and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Working environment where your safety, health and wellbeing come first.
• Focus on professional and personal development through Volvo Group University.
• Programs that make today’s challenging reality of combining work and personal life easier.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed