FIRST IMPRESSION SPECIALIST-- ORTHOPAEDICS/WKONA

Graves Gilbert Clinic•Bowling Green, KY
•Onsite

About The Position

This role is for a First Impression Specialist in Orthopaedics at WKONA. The primary responsibilities include greeting and registering patients, updating their demographic information, and directing them to the appropriate areas. The role may also involve scheduling appointments, obtaining pre-certifications, managing phone calls, and assisting back-office staff as needed. Additionally, there may be occasions where the specialist needs to float to other GGC satellite locations to provide coverage. As with all healthcare positions, adherence to HIPAA/OSHA/BLOODBORNE PATHOGEN regulations and completion of associated workplace trainings are mandatory.

Requirements

  • Adherence to HIPAA/OSHA/BLOODBORNE PATHOGEN regulations
  • Maintenance of associated workplace trainings

Nice To Haves

  • Experience in orthopaedics
  • Experience in a medical office setting

Responsibilities

  • Greeting and registering patients
  • Updating patient demographic information
  • Directing patients to appropriate areas
  • Scheduling
  • Obtaining pre-certifications
  • Answering phones
  • Assisting back office staff when needed
  • Floating to other GGC satellite locations to provide coverage if needed on occasion
  • Adhering to HIPAA/OSHA/BLOODBORNE PATHOGEN regulations
  • Maintaining associated workplace trainings
  • Other duties as assigned
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