First Impression Specialist

Urgent Care for Children

20d

About The Position

Join Team UC4C – Careers at Urgent Care for Children Are you looking for a meaningful career opportunity in the medical field? At Urgent Care for Children (UC4C), we are always looking for passionate and dedicated professionals to join our team. Our clinics are staffed with pediatric-trained medical providers and compassionate support staff who work together to deliver exceptional after-hours care for children. We are proud to provide a supportive, team-oriented environment where both patients and employees feel valued. Role Summary The First Impression Specialist (FIS) creates a welcoming environment for patients and families while supporting smooth clinic operations. This role is ideal for someone organized, friendly, and comfortable in a fast-paced setting.

Requirements

High school diploma or GED required; Associate degree preferred
1+ year experience in front office, reception, or medical setting
Strong communication and customer service skills
Comfortable with electronic medical records (E Clinical Works a plus)
Must be available for evenings and at least 2 weekends per month

Nice To Haves

Comfortable with electronic medical records (E Clinical Works a plus)

Responsibilities

Greet and check in patients; collect insurance and payments
Answer and route phone calls
Provide snacks and a positive, family-friendly experience
Maintain front desk and waiting area organization
Support patients, families, and clinic staff as needed

Benefits

Health, dental, and vision insurance
Paid vacation time
401(k) with employer match
Career advancement opportunities
Opportunities for learning and growth
medical, dental, and vision coverage
a 401(k) with company match
paid parental leave
20 days of paid time off annually
7 paid holidays plus 2 floating holidays and a supportive, inclusive and growth-focused culture