First Aid Team Member

Wild Waves Theme & Waterpark•Federal Way, WA

2d•Onsite

About The Position

First Aid / EMT Team Members are responsible for responding to medical incidents and providing prompt, professional patient care to guests and team members. This role supports a safety-conscious environment by delivering high-quality emergency medical care, accurate documentation, and clear communication with park leadership and Base Operations. Team Members in this position are expected to maintain a calm, professional presence while delivering excellent care and guest service.

Requirements

Must be 18 years of age or older
Must possess a valid Washington State EMT or Paramedic license
Strong first responder and patient care skills
Strong guest service and communication skills
Ability to multitask, prioritize, and manage time effectively
Ability to communicate professionally with guests, coworkers, management, and emergency responders
Ability to work varied shifts including nights, weekends, and holidays

Responsibilities

Respond to medical incidents and provide care within the scope of EMT or Paramedic certification, including patient assessment and treatment.
Assess situations and determine when additional care or outside emergency services are required.
Clearly communicate incident details to Management and Base Operations teams.
Complete accurate, detailed, and timely incident reports while maintaining confidentiality of sensitive information.
Maintain a consistent presence in the First Aid office unless actively responding to a medical call.
Maintain knowledge of Emergency Action Procedures and respond appropriately during emergencies.
Maintain cleanliness and organization of First Aid offices, restrooms, department carts, and back-of-house areas.
Perform additional duties as assigned based on department and park needs.
Provide compassionate, respectful, and professional care to guests and team members.
Follow all guest service standards and code of conduct guidelines outlined in the Team Member Handbook.
Support Wild Waves’ safety-first culture by promoting a safe environment and identifying potential hazards.
Work collaboratively with park leadership, Base Operations, and fellow team members.
Maintain clean, sanitary, and organized work areas, including medical spaces and equipment.