American Red Cross First Aid and CPR Instructor, PT with Benefits

American Red Cross • Statewide, MA

30d • Hybrid

About The Position

The American Red Cross is seeking a Part-Time Training Services First Aid & CPR Instructor to support training programs throughout Central and Eastern Massachusetts, including the Greater Boston, Norwood, and Worcester areas. This position requires travel within the service area and is not eligible for relocation assistance. The Service Delivery Instructor’s primary responsibility is to instruct American Red Cross classes to community groups at the American Red Cross building and/or at community or corporate sites. This position is responsible for providing high-quality instruction, providing necessary reports in a timely manner and properly maintaining equipment in their possession or under their delegated responsibility.

Requirements

• High School Diploma or equivalent (GED).
• Current certification to be an instructor in discipline is desired.
• Additional training and certification will be provided to qualified candidate after hire through American Red Cross Training Services Courses.
• Once certified, the instructor must maintain current basic and instructor level certifications for the courses they have been hired to teach.
• 1 year of related experience preferred.
• Previous experience in education, adult training or service industry preferred.
• Basic computer and email skills and demonstrated ability to utilize MS Office programs
• Must have strong presentation abilities and demonstrate excellent verbal and written communication skills.
• Ability to communicate course material in a clear and understandable manner.
• Customer service orientation.
• Ability to teach effectively in an adult learning environment.
• Ability to travel regionally 90-95%.
• Current Driver’s License
• Access to reliable transportation to training sites.

Nice To Haves

• Fixed availability schedule required during the day, evening or weekends
• Comfort and experience in using audio-visual technology (computer/LCD, PowerPoint, etc.) for educational delivery.

Responsibilities

• Delivers Red Cross Training Services courses within current certifications to businesses and community members. Must begin classroom set-up a minimum of 30 minutes before class programmed start time.
• Responsible for maintaining, managing, and storing all assigned equipment, including storage at assigned work location and transporting equipment in personal vehicle. Responsible for re-ordering all necessary equipment at least once per month and maintaining and managing an active inventory of supplies at all times. Instructors are responsible for transporting, loading/unloading, carrying and/or lifting equipment as necessary at assigned teaching locations. At conclusion of class, instructor is responsible for cleaning equipment according to established decontamination guidelines and reporting any maintenance issues to their manager.
• Responsible for quality, consistency and standardized delivery. Participants (and their employers, as applicable) depend on consistent, quality training as outlined in the course outlines and lesson plans. Reports any violations to their Instructor Manager before going to Quality Assurance and Control department for vetting purposes and final determination.
• Adheres to the registration policy regarding unregistered students in Community classes.
• Instructors commit to a fixed availability schedule within the scheduling software, Skedulo to meet teaching needs of the territory.
• Engages in regular communications with Instructor Manager. Actively submits unavailability requests in Skedulo when not available to be assigned to classes. Adheres to policy when submitting bi-monthly expense reports and weekly timecards. Where applicable, training and course-related records must be submitted electronically using the American Red Cross web-based learning center. The instructor is required to use the corporate email account (@Redcross.org) issued to him/her upon hire, for all American Red Cross related correspondence.
• Participation during Town Hall Meetings, quarterly All-member virtual meetings, Product updates, training requirement, certification classes, and approved development training. In addition, instructors may need to perform light logistics such as restocking equipment.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Service Awards and recognition

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED