Fireplace Service Technician - Lake Country Co-op @ Homes Prince Albert

Co-op•Prince Albert, SK

10d•Onsite

About The Position

Lake Country Co-op invites applications for the position of Full-Time Fireplace Service Technician onsite/job site at our Homes by Lake Country location in Prince Albert, Saskatchewan. If you are looking to use your industry knowledge and mechanical skills to take our installations to the next level, then Lake Country Co-op is looking for you! As a Fireplace Service Technician, you will serve as the key contact for customers undertaking residential or commercial fireplace installations. This role is responsible for the professional installation, maintenance, and repair of fireplace units and related components. The ideal candidate has technical experience, strong customer service skills, and a commitment to safety and code compliance.

Requirements

High school diploma or equivalent
Knowledge of methods, tools, and equipment used in carpentry and specialization in fireplace installations and maintenance.
Strong understanding of safety regulations and procedures related to fireplace installation and maintenance.
Well organized, can work independently, and demonstrate strong organization and problem-solving skills.
Willing and able to obtain your Wood Energy Technology Transfer (WETT) Certification; training will be provided to successful applicant.
Work well under pressure and are savvy with balancing and meeting multiple strict deadlines.
Strong oral and written communication skills and communicate effectively using multiple communication channels.
Attentive to detail and hold precision and accuracy as core values.
Strong mechanical aptitude and are comfortable using hand, diagnostic and power tools.
Able to identify and solve complex problems effectively.
Available to work a flexible schedule; some evenings and weekends and overnights may be required.
Able to perform the physical tasks common to the construction industry, including heavy lifting, working at heights and in confined and dusty spaces in various weather conditions.
Carry a valid driver’s license (class 5 minimum) for regular day travel.

Nice To Haves

Experience in fireplace installations, plumbing, or gas fitting is preferred.

Responsibilities

Demonstrate the behaviors and actions to support Lake Country Co-operative’s vision, mission, and safety principles to make a difference in members lives, with a strong customer focused approach.
Provide Legendary Service at all touch points through various communication channels.
Collaborate with the Homes by Lake Country sales team to conduct seamless fireplace installations and maintenance.
Install new fireplace systems (gas, wood and pellet) according to manufacturer specifications, local codes and company standards.
Service and repair existing fireplace units, including venting systems, controls, and safety devices.
Perform routine maintenance and safety inspections.
Diagnose and resolve mechanical or operational issues efficiently.
Ensure all installations and repairs meet code requirements and manufacturer guidelines.
Maintain accurate records of work performed, parts used, and customer interactions.
Educate customers on proper use and maintenance of their fireplace system.
Assist with inventory management and ordering of parts/materials.
Stay current on new fireplace models, technologies, and building code changes.
Perform all other duties as assigned.
Adhere to the Safety Management and Asset Protection systems, policies, procedures, records, and training requirements.