Firearms Team Lead - Full time
About The Position
Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. This role supports the Group Sales Manager (GSM) / Department Manager (DM) in leadership of firearm sales and compliance with ATF, state, local laws, company policies and procedures, including 4473, 3310, state and internally required firearm forms. The Team Leader provides direction and guidance to Sales Outfitters in firearm safe handling, safety, operations, and customer experience standards within the firearms department. They also support the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals. The role involves preparing to-do/task lists, executing merchandising directives, and maintaining plan-o-grams. The Team Leader ensures a pleasant and productive shopping experience for all customers, assists in staffing the department, participates in interviewing, coordinates training, and provides input on performance appraisals. They also prepare weekly work schedules, coach and motivate associates, and resolve customer and associate opportunities. The Team Leader remains a product expert through ongoing training and conducts product demonstrations. They assist the GSM/DM with coordination of special events, maintenance of pricing and UPC integrity, determining proper assortments, accuracy of inventory, and proper display, signing, and pricing of advertised items. The Team Leader also assists the GSM/DM in carrying out supervisory responsibilities in accordance with company policies and applicable laws. They provide a legendary experience for every customer by assisting customers in making buying decisions, identifying and evaluating customer needs, making product recommendations, and promoting programs like CLUB Membership, VOC, and In-Store Pick-up. All other duties as assigned.
Requirements
- High School Diploma or Equivalent
- 2 to 4 Years in Retail Sales
- Ability to calculate figures and amounts such as discounts, commissions, and percentages
- Ability to read and analyze certain reports
- Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public
- Ability to conduct meetings and presentations to groups
- Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems
- Demonstrated strong interpersonal skills.
- Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff
Nice To Haves
- Supervisor experience a plus
Responsibilities
- Gives daily direction to associates in the department regarding merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service.
- Supports GSM/DM in leadership of firearm sales and compliance with ATF, state, local laws, company policies and procedures.
- Provides direction and guidance to Sales Outfitters in firearm safe handling, safety, operations, and customer experience standards.
- Supports GSM/DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals.
- Prepares to-do/task lists and executes merchandising directives.
- Maintains all plan-o-grams as set by the Corporate Office.
- Ensures a pleasant and productive shopping experience for all customers.
- Assists in staffing the department, participates in interviewing, coordinates training, and provides input on performance appraisals.
- Prepares weekly work schedules, coaches and motivates associates.
- Resolves customer and associate opportunities.
- Maintains a high level of personal Customer Service.
- Remains a product expert through ongoing product knowledge training and conducts product demos.
- Assists GSM/DM with coordination of all “Special Events”.
- Assists GSM/DM with maintenance of pricing and UPC integrity, determining proper assortments, accuracy of inventory, and proper display, signing and pricing of all advertised items.
- Assists GSM/DM in carrying out Supervisory responsibilities in accordance with Company’s policies and applicable laws.
- Provides a legendary experience for every customer by assisting customers in making buying decisions, identifying and evaluating customer needs, making product recommendations, and promoting programs.
Benefits
- Discounts on retail merchandise, restaurants, world-class resorts and conservation attractions
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
