Firearms Sales - Part Time

Bass Pro Shops•Dundee, MI

2d•Onsite

About The Position

The Sales Outfitter - Firearms is responsible for maintaining Counter Sales and Customer Service for Firearms along with Floor and Counter Sales of other Hunting Merchandise. They perform various selling/customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance and direction to customers. This role supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. They provide a legendary experience for every customer, every time by assisting customers in making buying decisions by identifying and evaluating customer needs, making product recommendations, and promoting programs. The role also involves ensuring 4473 Forms are completed thoroughly and accurately, demonstrating product to customers, organizing and maintaining merchandise at the Gun Counter, replenishing product on shelves, remaining a product expert through ongoing training, staying knowledgeable of advertised sales, and assisting with seasonal floor merchandise moves. The Sales Outfitter is also responsible for keeping their work area clean and neat and following all company policies and procedures.

Requirements

High School Diploma or equivalent
0-2 years of experience in Retail
Must be 21 years of age or older
Knowledge and Experience Product knowledge of Firearms and Ammunition
Knowledge in ATF Federal and State Regulations
Customer Service and Sales of Firearms and Ammunition
GCA
Ability to Merchandise and Stock Merchandise

Responsibilities

Maintaining Counter Sales and Customer Service for Firearms
Floor and Counter Sales of other Hunting Merchandise
Greeting and acknowledging all customers in a prompt and friendly manner
Handling merchandise with care
Providing information, assistance and direction to customers
Identifying and evaluating customers’ needs
Making product recommendations based off of this analysis
Promoting programs including, but not limited to CLUB membership, VOC and IN Store Pick up
Ensuring 4473 Forms are completed thoroughly and accurately
Demonstrating product to customers
Organizing and maintaining Merchandise within the retail Store for Sales at Gun Counter Responsibility
Replenishing product on shelves as required per merchandising guidelines
Remaining product “expert” through ongoing product knowledge training
Remaining knowledgeable of advertised sales; maintaining pricing and signing
Assisting with Seasonal Floor merchandise moves
Keeping work area clean, neat and well stocked with supplies
Following all company policies and procedures