Firearms Sales

Scheels All Sports•Eau Claire, WI

1d•Onsite

About The Position

SCHEELS is a leader in the sporting goods industry, driven to create the best experience in the USA for its customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers its associates to become experts in exceeding the needs and expectations of customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career. The Firearms Sales Associate is responsible for actively seeking out customers in the store, greeting them in an upbeat and professional manner while providing world-class customer service and assistance with firearms questions and purchases.

Requirements

Customer Service: Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Culture: Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact.
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Team Mentality: Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability: Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation and spelling
Dress Code: Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Efficiency: Demonstrate pride and ownership of their work while meeting expected deadlines
High School Diploma or General Education Degree (GED); and/or one to three months of cashiering experience

Nice To Haves

Ability to demonstrate product usage within their shop and retrieve product from heights of greater than 6 ft.

Responsibilities

Ensure all paperwork for firearm sales including but not limited to form 4473, licensing, and background checks are completed accurately and thoroughly
Consistently demonstrate proper firearm safety and handling
Evaluate and appraise firearms for resale
Ability to exercise good judgement when interacting with customers when shopping for firearms
Have a well-rounded knowledge of all facets of the firearm industry including ammunition, reloading, and optics
Follows all Company policies and procedures
Must be able to legally own a firearm
Ability to stop a straw purchase
Greet all customers on the sales floor with courtesy and a smile
Grow personal sales by hitting minimum goals and following Scheels professional salesmanship standards to provide an above and beyond customer experience
Promote the Scheels Visa Rewards card and be able to clearly explain all benefits
Engage in conversation with customers and assist them in making buying decisions
Demonstrate a passion for products in our store
Attend all Scheels product training and all store meetings
Maintain a professional appearance on the sales floor
Assist in all other assigned duties
Ability to perform basic math; compute rate, ratio and percent; draw and interpret bar graphs
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence.
Ability to effectively present information in a one-on-one and small group situation to customers and other employees
Demonstrates strong communication, organization, attention to detail and problem solving skills
Strong oral/written communication and reading skills to communicate effectively and in a timely manner with all levels of the organization
Must be willing to help with freight/stocking when needed
Ability to demonstrate product usage within their shop and retrieve product from heights of greater than 6 ft.