Firearms Sales Associate - Part-Time

Bass Pro Shops • Grandville, MI

15h • Onsite

About The Position

The Sales Outfitter - Firearms is responsible for maintaining Counter Sales and Customer Service for Firearms along with Floor and Counter Sales of other Hunting Merchandise. They perform various selling/customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance and direction to customers. This role supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers. The associate will provide a legendary experience for every customer, every time by assisting customers in making buying decisions, identifying and evaluating customer needs, making product recommendations, and promoting programs including CLUB membership, VOC and In Store Pick up. They will also ensure 4473 Forms are completed thoroughly and accurately, demonstrate product to customers, and organize and maintain merchandise within the retail store for sales at the Gun Counter. Replenishing product on shelves, remaining a product expert through ongoing training, and staying knowledgeable of advertised sales, pricing, and signing are also key responsibilities. The role may involve assisting with seasonal floor merchandise moves and keeping the work area clean, neat, and well-stocked with supplies, while following all company policies and procedures.

Requirements

• High School Diploma or equivalent
• 0-2 years of experience in Retail
• Must be 21 years of age or older
• Knowledge and Experience Product knowledge of Firearms and Ammunition
• Knowledge in ATF Federal and State Regulations
• Customer Service and Sales of Firearms and Ammunition
• GCA
• Ability to Merchandise and Stock Merchandise

Responsibilities

• Maintain Counter Sales and Customer Service for Firearms.
• Perform Floor and Counter Sales of other Hunting Merchandise.
• Greet and acknowledge all customers in a prompt and friendly manner.
• Handle merchandise with care, providing information, assistance, and direction to customers.
• Identify and evaluate customers’ needs.
• Make product recommendations based off of customer needs analysis.
• Promote programs including CLUB membership, VOC and IN Store Pick up.
• Ensure 4473 Forms are completed thoroughly and accurately.
• Demonstrate product to customers.
• Organize and maintain Merchandise within the retail Store for Sales at Gun Counter.
• Replenish product on shelves as required per merchandising guidelines.
• Remain product “expert” through ongoing product knowledge training.
• Remain knowledgeable of advertised sales; maintain pricing and signing.
• Assist with Seasonal Floor merchandise moves.
• Keep work area clean, neat and well stocked with supplies.
• Follow all company policies and procedures.

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts and conservation attractions
• Dental
• Vision
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED