About The Position
The SEC Retail Sales Associate is responsible for providing direct assistance and sales support to customers, Academy students, and SIG SAUER employees regarding product inquiries, order status, account inquiries, and customer conflict resolution. This role works closely with SEC management, retail staff, range staff, and Academy personnel to support daily operations and drive sales initiatives.
Requirements
- High School Diploma or GED required.
- Retail sales, customer service, or firearms industry experience preferred.
- Strong communication and relationship-building skills.
- Passion for firearms, shooting sports, and helping customers.
- Comfortable handling and demonstrating a variety of firearms safely.
- Ability to multitask in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Self-motivated with the ability to work independently and as part of a team.
- Positive attitude and professional demeanor.
- Basic proficiency with Microsoft Office applications.
Responsibilities
- Deliver an exceptional customer experience by helping customers find the right firearms, optics, accessories, and training opportunities.
- Build product knowledge and confidently educate customers on SIG SAUER products and services.
- Promote and recommend merchandise, Academy courses, memberships, and other offerings.
- Provide technical product support and resolve customer concerns professionally.
- Maintain a clean, organized, and welcoming retail environment.
- Support daily store operations, including opening and closing procedures.
- Ensure compliance with all ATF regulations, company policies, and safety requirements.
- Partner with retail, range, and Academy teams to create a best-in-class customer experience.
Benefits
- Comprehensive medical, dental, and vision insurance options
- Employee purchase programs
- Company-funded Health Savings Account (HSA) or Health Reimbursement Account (HRA) contributions
- 401(k) retirement plan with generous company match (up to 5%)
- Wellness incentive program with opportunities to earn rewards
- Employee training and professional development opportunities
- Paid time off and company-recognized holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
