Fire Technician 2 (SWC - Operations)

Koch Enterprises Family of Companies•Nashville, TN

4d•Onsite

About The Position

South Western Communications (SWC) is a trusted provider of communication, physical security, and life safety solutions for Healthcare, Education, Detention, and Commercial clients. SWC uses a consultative approach to understand customer needs and deliver integrated, best-in-class solutions. The Fire Alarm Technician II independently performs installation, programming, testing, troubleshooting, inspection, and maintenance of commercial fire alarm and life-safety systems. This role involves understanding the entire installation process, from initial setup to final closeout, and providing technical guidance to junior technicians.

Requirements

High school diploma or GED strongly preferred.
Typically, three or more years of progressively responsible fire alarm, low-voltage, electrical, or closely related field experience.
Demonstrated ability to independently install cable, panels, power supplies, initiating devices, notification appliances, modules, and related fire alarm components.
Demonstrated ability to complete small projects and system additions with minimal supervision.
OSHA 30-Hour Construction Outreach Training course completion card required or must be obtained within the timeframe established by SWC.
Applicable state or local licenses or registrations must be obtained when required for the assigned work or location.
Working knowledge of low-voltage DC circuits, basic electronics, and fire alarm system operation.
Ability to independently read and apply fire alarm construction documents.
Ability to identify fire alarm symbols, wiring methods, devices, and circuit requirements.
Working knowledge of the complete fire alarm installation process.
Proficiency in installing fire alarm cables, devices, panels, and related equipment.
Working knowledge of fire alarm programming and system testing.
Proficiency using multimeters and other appropriate testing equipment.
Strong troubleshooting, analytical, and problem-solving skills.
Ability to plan and complete smaller assignments with minimal supervision.
Ability to communicate professionally with customers, contractors, inspectors, and internal team members.
Ability to train and support junior employees.
Good organization, documentation, and time-management skills.
Ability to manage multiple tasks and adjust to changing priorities.
Basic proficiency with computers, mobile applications, email, and electronic project documentation.
Valid driver’s license and acceptable driving record when driving is an essential function of the position.

Nice To Haves

NICET Fire Alarm Systems Level II preferred. Progress toward Level II may be included in the employees’ development plan.
Relevant manufacturer training or certification preferred.

Responsibilities

Install, inspect, test, troubleshoot, service, and maintain commercial fire alarm and life-safety systems.
Read and interpret blueprints, CAD-generated drawings, riser diagrams, wiring diagrams, specifications, submittals, sequence-of-operations documents, and manufacturer instructions.
Identify fire alarm symbols, device types, wiring requirements, circuit types, and installation details.
Perform the complete installation sequence, including backbox and pathway coordination, cable installation, support, identification, and testing, device and equipment mounting, cable termination and panel connections, basic system programming, system troubleshooting and testing, and customer training and project closeout.
Independently complete small fire alarm projects, tenant improvements, system additions, device replacements, and similar assignments with minimal supervision.
Perform basic or limited programming on supported fire alarm panels (Edwards, Silent Knight, Fire-Lite, etc.).
Troubleshoot ground faults, opens, shorts, communication failures, device issues, notification appliance circuit problems, signaling-line circuit problems, and other common system conditions.
Use multimeters and other approved testing equipment to diagnose system and circuit issues.
Coordinate daily work with electrical contractors, general contractors, project managers, customers, inspectors, and other trades.
Review field conditions and promptly communicate drawing conflicts, scope questions, material needs, schedule concerns, and potential change-order conditions.
Complete testing documentation, Records of Completion, inspection records, point lists, redlines, as-built information, and other required closeout documentation.
Provide system and panel training to customers and end users.
Maintain accurate time, labor, material, inventory, service-ticket, and project records.
Provide hands-on training and technical guidance to Fire Alarm Technician I employees and installation assistants.
Monitor the quality of assigned work and provide constructive feedback to junior personnel.
Verify that assigned work complies with project documents, manufacturer requirements, applicable codes, company quality standards, and customer expectations.
Follow and reinforce SWC, customer, and job-site safety policies and procedures.
Participate in continuing education, manufacturer training, and professional-development activities.
Demonstrate SWC’s core values of safety, integrity, respect for people, customer focus, continuous improvement, and community involvement.
Perform other duties as assigned.