Fire Suppression Technician

Summit Companies•Eau Claire, WI

2d•Onsite

About The Position

The Fire Suppression Technician is responsible for the installation, inspection, service, and repair of Fire Extinguishers and Pre-Engineered Suppression Systems. This role requires the use of various tools and test equipment, a comprehensive understanding of NFPA codes and standards, and the ability to troubleshoot and repair system components. The technician must communicate professionally with customers, manage work orders and documentation using Field Service Lightning, adhere to company safety protocols, maintain a company vehicle, and stay updated on industry advancements. The position also involves training service technician trainees.

Requirements

High School Diploma or equivalent, required.
2 Industry experience specifically within Fire Suppression.
2 years of professional computer skills.
Ability to effectively read, write and communicate in English with employees and customers.
Valid driver’s license with acceptable driving record required.
Must be able to comply with SFP’s Drug and Alcohol Policy and Background screening requirements, which may also include customer-specific requirements based on contractual agreement.
Must be able to travel 20% of the time. (Possible overnight stays)

Nice To Haves

State or any required certification, preferred.

Responsibilities

Use required tools and test equipment such as power machine groovers, cutters, band saws, lifts, etc. to repair or replace fire extinguishers, pre-engineered systems.
Comprehensive working knowledge of NFPA codes, standards, and systems such as all types of fire extinguishers, pre-engineered suppression systems and/or fire alarm & security systems.
Troubleshoot and identify defective components of pre-engineered suppression systems.
Repair or replace damaged components of pre-engineered suppression systems as well as fire extinguishers.
Communicate with internal and external customers in a professional manner.
Required to be punctual to required work locations and complete scheduled projects in timely manner.
Use Field Service Lightning to track work orders, materials needed, time on job, etc.
Complete documentation on work orders.
Understand and follow SFP’s Safety program, SDS book, Hazardous communication program, policies and procedures.
Participate in weekly Toolbox talks.
Employee must always know location all related safety documentation on each project.
Ensure company provided vehicle is clean and well maintained as required by company policies.
Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes, and standards changes.
Train service technician trainees in all applicable aspects of this job description.
Communicate with internal and external customers in a professional manner.
Other duties may be assigned.