Fire Sprinkler Technician

Encore Fire Protection • Needham, MA

13d • $30 - $55

About The Position

As a Sprinkler Service Technician at Encore Fire Protection, you will inspect, test, service, and troubleshoot wet, dry, pre-action, and deluge fire sprinkler systems. This field-based role includes planned service, repairs, and occasional emergency calls, with an emphasis on reliability, code compliance, and clear communication. You will work on active job sites as part of a team that values professionalism, technical expertise, safety, and continuous learning.

Requirements

• High school diploma or GED.
• Working knowledge of fire sprinkler systems, their components, and common service tools.
• Familiarity with NFPA codes and general fire protection standards.
• Ability to read and understand blueprints and system drawings.
• Strong communication and documentation skills for working with customers and internal teams.
• Ability to lift up to 50 pounds and work at heights of 30 feet or more.
• Valid driver’s license and willingness to travel within the assigned territory.
• Experience operating lifts and understanding of OSHA safety practices.
• Professional, team-oriented mindset and consistent focus on completing work safely and correctly.

Nice To Haves

• Technical or industry-related experience.
• Three or more years of experience inspecting, servicing, or repairing fire sprinkler systems.
• NICET certification in water-based systems inspection, testing, or layout.
• Experience with routine inspections and complex repair work.
• Ability to identify issues early, explain them clearly to customers, and follow through until they are resolved.

Responsibilities

• Service, test, inspect, and troubleshoot basic and complex fire sprinkler systems.
• Perform routine maintenance and repairs accurately and efficiently.
• Identify systems that are not operating properly or meeting current code requirements and recommend repairs or upgrades.
• Coordinate service calls with contractors, building maintenance staff, and internal office teams.
• Document findings, recommendations, and repairs in accordance with company expectations and NFPA standards.
• Participate in on-call rotations and respond to emergency service requests when needed.
• Follow safety procedures and represent Encore professionally at job sites.

Benefits

• Performance-based bonus opportunity.
• Paid tuition assistance for fire protection-related schooling needed to obtain licensing.
• Company swag and attire provided at least twice a year.
• Access to web-based productivity tools.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Fidelity 401(k) plan with company match.
• Company-paid life insurance policy of $50,000.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED