Fire Service Sales Manager

Johnson Controls•Horsham, PA

17d•$97,000 - $128,000•Onsite

About The Position

Build your best future with the Johnson Controls team. As a global leader in smart, healthy, and sustainable buildings, we are focused on reimagining the performance of buildings to serve people, places, and the planet. Join a team where your ideas are heard, your growth is supported, and your work helps customers protect what matters most. In this role, you will lead service sales efforts across fire alarm, security, fire sprinkler, and fire suppression offerings. You will help expand relationships with existing customers, win new business, and grow recurring service revenue while building a high-performing sales team and supporting the business's growth objectives. Role Overview The Fire Service Sales Manager leads the district or branch service sales team and owns sales plan achievement within the assigned geographic area. This is a hands-on leadership role focused on customer growth, team development, and strong execution across bookings, recurring revenue, pricing, and territory performance.

Requirements

College degree in Business or equivalent experience.
Minimum of 5 years of sales experience, including 3 years of field sales management experience in a business-to-business environment, or successful management of another sales channel.
Demonstrated ability to lead a high-volume or transaction-based sales team.
Experience leading teams, managing projects, and selling effectively at all customer levels.
Ability to create solutions that meet customer needs while supporting business objectives.
Experience building, organizing, and developing a multi-talented team.
Strong business acumen.
Excellent communication and team-building skills with a strong understanding of inter-departmental relationships.
Proven time management, prioritization, and deadline delivery skills.
Experience managing a team through transition or significant organizational change.

Nice To Haves

BA degree in Marketing.
Five or more years of experience in the fire safety industry.
Five or more years in a leadership role.

Responsibilities

Lead the district or branch service sales team to meet or exceed customer, employee, and sales goals.
Own sales plan achievement for all service sales activities within the assigned geographic area.
Drive bookings growth by expanding existing accounts and developing new business opportunities.
Partner with Area Sales and General Managers to develop sales strategies, negotiate contracts, and execute pricing strategy.
Monitor sales performance, refine approaches as needed, and reallocate resources to improve results.
Support the development of marketing, customer retention, advertising, pricing, and distribution strategies for the territory.
Coach and train the sales force on products, services, campaigns, sales promotions, sales techniques, and performance standards.
Build, hire, develop, and align a high-performing team.
Grow and retain the recurring revenue base through direct coaching and mentoring of Service Sales and Customer Care teams.
Meet with key clients, support negotiation and closing efforts, and use ride-a-longs to strengthen coaching and customer relationships.
Collaborate with other area and nationally based service and solutions sales leaders to share best practices and deliver company objectives.
Support the Area General and Area Sales Managers on service-related high-volume sales activities as needed.
Develop territory business plans covering business development, sales staffing, market assignments, strategic customer development, and industry relations.
Ensure company policies and procedures are understood, communicated, and followed.
Create a safe, respectful environment and address concerns with candor, accountability, and integrity.
Stay close to the customer and the field by focusing on the activities that most directly drive bookings, recurring revenue, and long-term relationships.
Use coaching, performance reviews, and continuous improvement to strengthen both individual and team results.
Work across sales, operations, and leadership teams to remove obstacles and help customers succeed.
Balance strategic planning with disciplined execution so the team has clear priorities and the right support to deliver against targets.
Lead by example in pricing discipline and contractual quality to support profitable growth decisions.
Develop talent through mentoring, ride-a-longs, training, and practical feedback that builds confidence and capability.
Use customer and market insight to adjust territory plans, prioritize opportunities, and improve overall sales effectiveness.