Fire Protection Specialist

PACE Supply•Oakland, CA

3h•Onsite

About The Position

PACE Supply is seeking a Fire Protection Specialist to join its Oakland, California team. The role supports fire protection sales by developing business opportunities with contractors and end users and driving growth in new construction, renovations, and retrofits within an assigned territory. The specialist provides fire protection product solutions, supports customers and the outside salesperson, and helps protect lives and property through fire safety products and systems. The position handles customer orders, quotes, open orders and backorders; builds relationships with local customers; and supports sales, purchasing, transfers, inventory, shipping, and the branch’s stocked fire protection products. The specialist is expected to contribute to the sales team, maintain product knowledge through training, and consistently work toward monthly sales goals. This role is based at the PACE Supply location in Oakland, California. It is not remote. Successful candidates must complete a background check, physical examination, and drug test. The work involves frequent standing, walking, reaching, talking or hearing, lifting and carrying materials, and periods of desk and computer work. Employees may encounter moving mechanical parts and outdoor weather, and occasionally high places or vibration.

Requirements

High school diploma or equivalent credential; an equivalent combination of education and relevant experience may be considered.
At least 2 years of counter sales experience with a strong background in Fire Protection.
Proficiency managing open orders and backorders.
Ability to thrive in a fast-paced environment.
Excellent communication skills.
Ability to build and sustain relationships with customers and internal staff.
Self-motivated and driven to succeed.
Ability to work effectively in a team environment.
High standards for the quality and quantity of work.
Reliability, attendance, and punctuality.
Strong selling skills and a competitive spirit.
Strong knowledge of the internal order system (MIS) and Microsoft Outlook, Word, and Excel.

Responsibilities

Process customer orders received by phone and email.
Manage orders, open orders, and backorders, and communicate updates to customers.
Build relationships with local customers who visit the Specialist location.
Collaborate with the outside salesperson to increase Fire Protection product sales.
Participate in joint sales calls with the outside salesperson.
Provide customer quotes in collaboration with the outside salesperson.
Process purchases and transfers and communicate with the purchaser.
Contribute regularly to the sales team.
Take ownership of stocked Fire Protection products at the location.
Monitor and address inventory and inventory issues, following warehousing and shipping best practices.
Be aware of and assist with Fire Fabrication orders shipping through the PACE Branch.
Continue product learning through vendor training and PACE Online University.
Consistently achieve monthly sales goals and participate in divisional initiatives and strategies.