Fire Project Manager (SWC - Operations)

Koch Enterprises Family of Companies•Nashville, TN

20d

About The Position

The Fire Project Manager is responsible for planning, organizing, directing, and controlling project activities to ensure effective and profitable delivery. The role emphasizes proactive customer communication and satisfaction, supervising labor and subcontractors, managing project quality and finances, developing employees, and ensuring customer and project requirements are met. The Project Manager plans engineering, installation, and subcontracting activities; coordinates procurement, schedules, and project changes; and maintains project records and customer updates. As the primary customer contact, the role builds client relationships, conducts site walks, responds to inquiries, and works to deliver projects on time, within scope, and to agreed quality standards. The role monitors job costs and performance, supports resource allocation and billing, reviews timecards and estimates, and resolves issues using management tools. It also trains and develops installation teams and oversees closeout, including as-builts, documentation, purchase orders, warranty letters, billing, handover to service teams, and customer support transitions.

Requirements

High school diploma required.
Minimum five years of experience in engineering and installation of low-voltage or related systems.
Exceptional written and oral communication skills and a proven record of engaging customers and ensuring their satisfaction.
Strong organizational, subcontracting, and financial management skills.

Nice To Haves

Associate’s or Bachelor’s degree.
PMP or IT Project+ certification.
Relevant technical certifications such as NICET or Edwards.
Experience with IT-related equipment and systems.

Responsibilities

Develop project plans and schedules for engineering, installation, and subcontracting activities in alignment with customer requirements.
Maintain current job plans and specifications, collaborating with engineering teams during design and drafting.
Coordinate procurement and timely delivery of materials, supplies, and services.
Prepare, manage, and execute installation plans; update customers on progress and address changes to scope, schedule, or deliverables.
Communicate and implement approved scope changes with stakeholders and maintain construction schedules.
Coordinate with other trades and select and monitor subcontractor performance.
Keep project stakeholders informed about status, issues, and resolutions, and maintain comprehensive digital project records.
Serve as the primary customer contact, build relationships with client decision-makers, conduct site walks, and respond promptly to inquiries, feedback, and change requests.
Implement quality assurance practices and drive customer satisfaction by delivering projects on time, within scope, and to agreed quality standards.
Monitor job status and costs, provide data for resource allocation and billing, and use management tools to address project issues.
Review and approve timecards, estimates, and job performance metrics.
Foster continuous improvement and customer focus among installation teams, and deliver training on job concepts, installation procedures, and customer service.
Encourage employee professional development through literature reviews and seminars.
Oversee completion of as-builts and project documentation, purchase orders, warranty letters, billing, and handover to service teams.
Prepare job closeout reports and facilitate customer support and training transitions.
Directly supervise installers, apprentices, and subcontractors, providing guidance and support.