Fire Detection Service Technician

Johnson Controls•Arlington Heights, IL

1d•$20 - $28•Onsite

About The Position

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. This role involves maintaining and growing a route servicing existing fire extinguisher, kitchen hood, e-light and pre-engineered and possibly engineered gas system customers. The technician will inspect, service, repair and install 2 or more suppression product lines; emergency lights, fire extinguishers, pre-engineered and industrial systems according to safety requirements and manufacturer's specifications. The goal is to provide customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor, the technician will provide solutions and outcomes at the time of service.

Requirements

Completion of High School diploma or equivalency.
Mechanical or electronic experience
A valid motor vehicle license is required.
Demonstrated mechanical aptitude and basic computer knowledge.
Ability to transport equipment and tools weighing up to 40 lbs.
Ability to work in restricted areas and adept at maneuvering ladders.
Ability to demonstrate a high level of customer service.
Effective communication skills with both internal and external customers.

Nice To Haves

Previous experience in the Fire Protection industry.
Knowledge of NFPA standards and dangerous goods an asset.

Responsibilities

Maintain and grow a route servicing existing fire extinguisher, kitchen hood, e-light and pre-engineered and possibly engineered gas system customers.
Inspect, service, repair and install 2 or more suppression product lines; emergency lights, fire extinguishers, pre-engineered and industrial systems according to safety requirements and manufacturer's specifications.
Provide customers with the highest level of service to solve building inefficiencies and resolve service-related items.
Provide solutions and outcomes at the time of service.
Make recommendations based on manufacturer's specification and state/local codes.
Identify deficiencies. Quote, sell, and repair on-site.
Up-sell existing customers to new product offerings and services to meet compliance with current fire code regulations.
Sell new accounts on the route based on the same compliance criteria.
Meet or exceed quotas set forth by the direct supervisor.
Call on potential customers to offer suppression products and services.
Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
Provide quotes to support recommendations and solutions.