Fire and Security Application Engineer

Lucas James Talent Partners•West Bridgewater, MA

28d•Onsite

About The Position

The Applications Engineer II is responsible for supporting the installation, programming, commissioning, troubleshooting, and closeout of fire, security, and communications systems. This role provides technical field support, assists with project execution, and helps ensure quality, accuracy, and timely completion of assigned work. The position requires the ability to work in field environments at customer and project sites, use a laptop, diagnostic software, testing equipment, and related tools, travel locally as needed, and perform the physical demands of the role, including standing, walking, climbing ladders, bending, and lifting tools or equipment, with or without reasonable accommodation.

Requirements

Ability to work in field environments at customer and project sites.
Ability to use a laptop, diagnostic software, testing equipment, and related tools.
Ability to travel locally as needed.
Ability to perform physical demands including standing, walking, climbing ladders, bending, and lifting tools or equipment, with or without reasonable accommodation.
Maintain and obtain licenses and credentials required for the role, including applicable Massachusetts licensures requirements.
Demonstrate competence in systems knowledge, programming, troubleshooting, testing, and commissioning.

Nice To Haves

NSG Life Safety LLC may provide training and support toward relevant certifications and professional licensures for this role.
Subject to Company approval, certain costs associated with approved certifications, licenses, and training may be reimbursed.

Responsibilities

Serve as a technical resource for NSG’s fire, security, and communications system offerings.
Perform system programming, troubleshooting, testing, commissioning, and related field services on assigned projects.
Support project execution and assist in moving assigned work through completion and closeout.
Develop and maintain technical reference materials and manufacturer information for field use.
Provide field coordination and direction to electricians and installers during installation, programming, commissioning, and closeout activities.
Communicate project progress, job status, and outstanding items requiring completion.
Maintain current manufacturer software and applicable updates required to perform job duties.
Maintain and obtain licenses and credentials required for the role, including applicable Massachusetts licensures requirements.
Review project documents and provide feedback to engineering or estimating staff to support project planning and execution.
Survey existing systems and assist in determining appropriate approaches for retrofit and upgrade work.
Maintain and develop proficiency across NSG’s fire, security, and communications product offerings.
Demonstrate competence in systems knowledge, programming, troubleshooting, testing, and commissioning.
Participate in Company-sponsored training and professional development relevant to the position.