Fire Alarm Technician

Impact FirePhoenix, AZ
Onsite

About The Position

The Fire Alarm Service Technician will be responsible for troubleshooting and repairing deficiencies and service on a variety of fire alarm system devices in a professional and timely manner. The Technician will be expected to meet weekly service and productivity goals. You will also be responsible for maintaining a clean, well-organized vehicle and ensuring a safe environment for his/herself, co-workers and customers.

Requirements

  • Prior fire alarm service experience required.
  • Applicable licensing and certification required by National, State and Local codes.
  • Ability to learn applicable installation, inspection, and servicing codes.
  • Ability to participate in on-call rotation.
  • A strong work ethic and professional appearance.
  • Excellent communications, and customer service skills.
  • Possess a valid driver’s license and driving record that meets company requirements.

Nice To Haves

  • CSA FA2 license a plus but not required.
  • EST 3 or 4 Certification highly preferred but not required.
  • Applicable experience either in the fire protection industry or the commercial customer service business in some capacity.
  • A fire alarm systems background or a background working as a licensed electrician.
  • Ability and willingness to obtain NICET and other trade specific certifications as necessary.

Responsibilities

  • Manage their time to complete the maximum amount of service and repairs while maintaining a high level of quality.
  • Protect and maintain company equipment.
  • Complete service reports on company tablet and ensure information is correct on deficiencies and repairs
  • Achieve any weekly productivity goals assigned by the Fire Alarm Manager or designated Agent.
  • Learn applicable fire protection codes and obtain applicable state licensing.
  • Protect and maintain company equipment.
  • Work in a safe manner as outlined by company safety procedures including the driving, personal protective equipment, and lockout/tag-out policies.
  • Maintain their vehicle in accordance with company procedures and ensure it is clean and organized.
  • Perform any other tasks assigned by the Fire Alarm Manager or Agent.
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