Fire Alarm Technician

Human Resources TeamPhoenix, AZ
Onsite

About The Position

Impact Fire Services is seeking a Fire Alarm Technician to join their dynamic team. This role involves troubleshooting and repairing deficiencies and performing service on various fire alarm system devices in a professional and timely manner. The technician will be responsible for meeting weekly service and productivity goals, maintaining a clean and organized company vehicle, and ensuring a safe environment for themselves, colleagues, and customers. Impact Fire Services is a best-in-class fire protection and life safety company with a strong focus on customer service and technical expertise, operating over 52+ district offices across the USA and employing over 2,100 professionals.

Requirements

  • Prior fire alarm service experience required.
  • Applicable licensing and certification required by National, State and Local codes.
  • Ability to learn applicable installation, inspection, and servicing codes.
  • Ability to participate in on-call rotation.
  • A strong work ethic and professional appearance.
  • Excellent communications, and customer service skills.
  • Possess a valid driver’s license and driving record that meets company requirements.
  • Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.

Nice To Haves

  • CSA FA2 license a plus but not required.
  • EST 3 or 4 Certification highly preferred but not required.
  • Applicable experience either in the fire protection industry or the commercial customer service business in some capacity.
  • A fire alarm systems background or a background working as a licensed electrician.
  • Ability and willingness to obtain NICET and other trade specific certifications as necessary.

Responsibilities

  • Manage their time to complete the maximum amount of service and repairs while maintaining a high level of quality.
  • Protect and maintain company equipment.
  • Complete service reports on company tablet and ensure information is correct on deficiencies and repairs.
  • Achieve any weekly productivity goals assigned by the Fire Alarm Manager or designated Agent.
  • Learn applicable fire protection codes and obtain applicable state licensing.
  • Protect and maintain company equipment.
  • Work in a safe manner as outlined by company safety procedures including the driving, personal protective equipment, and lockout/tag-out policies.
  • Maintain their vehicle in accordance with company procedures and ensure it is clean and organized.
  • Perform any other tasks assigned by the Fire Alarm Manager or Agent.

Benefits

  • Competitive compensation
  • Pay is on a weekly cycle, every Friday
  • Career Advancement Opportunities
  • Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
  • Company paid short and long-term disability
  • Immediately vested in our 401(k) company match
  • Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success.
  • Exceptional guidance and support from our managers
  • Collaborative culture & environment
  • Robust training opportunities with company reimbursement upon achieving required licensing
  • Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
  • Opportunity to work alongside some of the best talent in the fire protection industry
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