Fire Alarm Technician

TEKsystemsCrestview, FL
$20 - $27Onsite

About The Position

You are the one who gets the call when the panel keeps beeping; a device refuses to cooperate, or an inspection turns up something that cannot wait. You move between scheduled service, system testing, troubleshooting, and the occasional emergency call, keeping customers informed, and systems compliant from start to finish. In this role, you will: Service, program, test, inspect, and troubleshoot both basic and complex fire alarm systems. Perform routine maintenance and corrective repairs in accordance with NFPA 72 and company standards. Identify code deficiencies and provide clear, professional recommendations for system improvements. Respond to emergency calls as required, including participation in nights, weekends, and on-call rotations. Collaborate with contractors, building personnel, and internal teams to ensure timely and efficient service delivery. Document service activities accurately, including findings, work performed, and parts used. Maintain clear communication with customers, supervisors, and office staff regarding status, next steps, and any concerns. Uphold Encore’s commitment to safety, quality, and customer satisfaction on every job site.

Requirements

  • High school diploma or GED required
  • Valid electrical license, in accordance with state specific requirements
  • Valid driver’s license and willingness to travel within your assigned territory
  • Strong understanding of NFPA 72, NEC, OSHA regulations, and fire alarm system theory
  • Hands-on experience working with fire alarm systems from major manufacturers such as Notifier, Siemens, Edwards, Simplex, Fire Lite, Gamewell FCI, and Honeywell
  • Excellent troubleshooting and problem-solving skills, with the ability to work through issues methodically
  • Strong communication skills for interacting with customers, contractors, and internal teams
  • Ability to work independently, manage multiple service assignments, and prioritize your day
  • A professional, team-oriented mindset and commitment to customer service excellence
  • Install, Fire alarm, Installation, Alarm installation, Troubleshooting, Cabling, Cable, Cat6, Electrical, Cat5, Honeywell, Fire alarm system, Low voltage, Fire alarm installation

Nice To Haves

  • technical or industry related experience preferred

Responsibilities

  • Service, program, test, inspect, and troubleshoot both basic and complex fire alarm systems.
  • Perform routine maintenance and corrective repairs in accordance with NFPA 72 and company standards.
  • Identify code deficiencies and provide clear, professional recommendations for system improvements.
  • Respond to emergency calls as required, including participation in nights, weekends, and on-call rotations.
  • Collaborate with contractors, building personnel, and internal teams to ensure timely and efficient service delivery.
  • Document service activities accurately, including findings, work performed, and parts used.
  • Maintain clear communication with customers, supervisors, and office staff regarding status, next steps, and any concerns.
  • Uphold Encore’s commitment to safety, quality, and customer satisfaction on every job site.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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